Windows 10: Failed to update

Hi there,

I set my Windows 10 Pro 64 bit to automatic update. But everytime I tried to update this notifications popped up:
1. Advanced Micro Devices - Audio Device - AMD High Definition Audio Device - Error 0x80070103
2.Cumulative Update for Windows 10 for x64-based Systems (KB3105210) - Error 0x80073712
3.Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3087040) - Error 0x80073712
4.Update for Windows 10 for x64-based Systems (KB3106932) - Error 0x80073712

I would like somebody to help me to fix that.
I also cannot create new folder in desktop

Thanks & regards



:)

 

failed w10 update leads to failed recovery

Hi John,

Sorry for the inconvenience.

• What happens when you press F12 or F2 key?
• What happens when you choose the keyboard layout screen?

From the description provided, I understand that Windows is stuck at choose your keyboard Layout screen.

I would suggest you to perform an Automatic Repair using a bootable media:

Automatic Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. Automatic Repair scans your computer for the problem and then tries to fix it so your computer
can start correctly. Run Automatic repair and check the issue status.

Create Windows 10 ISO: Download Windows 10

Please follow the below steps to perform the Start Up repair for the computer.

a) Insert the Installation Disk into the disk drive of the computer. Press any key from the keyboard when prompted to.

b) Follow the instructions till the Install Now screen and then Click
Repair your computer.

c) Click Advanced Options.

d) Click Troubleshoot.

e) Click Automatic Repair.

f) Follow the on screen instructions.

Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.

Thanks and regards.

 

failed w10 update leads to failed recovery

The recent windows 10 update messed a few settings up. The computer power went off during the long recovery. Now it only boots to choose your keyboard layout screen. It's a Dell all in 1. It won't take any options for layout. I can F12 and F2 during reboot
but neither gets me to a safe boot or anything helpful. Any suggestion on where to go would from here would be helpful.

 

Hi!

For the error 0x80070103, Microsoft tells you (https://support.microsoft.com/pl-pl/kb/952032) that this driver either already is installed or that the new version should not be installed. You can use this Microsoft tool https://support.microsoft.com/pl-pl/kb/3073930 to hide the AMD High Definition Audio Device update.

For the error 0x80073712, Microsoft has this guide: https://support.microsoft.com/pl-pl/kb/957310; doing the "Windows 8.1" stuff should work under Windows 10 as well.