Windows 10: Failed to upload file for file for malware analysis at Microsoft Security Intelligence portal

Discus and support Failed to upload file for file for malware analysis at Microsoft Security Intelligence portal in AntiVirus, Firewalls and System Security to solve the problem; Hi, I'm trying to submit exe file for malware analysis at Microsoft Security Intelligence portal. But every time I do that I get an error "File... Discussion in 'AntiVirus, Firewalls and System Security' started by KanstantsinCharnukha, Jun 11, 2020.

  1. Failed to upload file for file for malware analysis at Microsoft Security Intelligence portal


    Hi,


    I'm trying to submit exe file for malware analysis at Microsoft Security Intelligence portal. But every time I do that I get an error "File upload failed - please try again". This file is a binary containing study task of one of my students - binary tree implementation with nearest common ancestor search algorithm. It is detected as Trojan:Win32/Ludicrouz.P with 1.317.1118.0 Security intelligence version. I would like to analyze it and understand why it is detected as malware or tune the intelligence system not to treat it as trojan. But unfortunately I can't submit my request. Trying to do that with Edge 44.18362.449.0.


    Failed to upload file for file for malware analysis at Microsoft Security Intelligence portal aae5e317-aa53-443a-9324-c2403e018ad3?upload=true.png

    :)
     
    KanstantsinCharnukha, Jun 11, 2020
    #1

  2. Submit a file exceed 50MB for Malware Analysis

    We have a data extraction software (https://www.octoparse.com/) and for the last few week when our users download the software, they got "“Trojan” warnings from Windows Defender Anti-Virus
    Software.

    So we would like to submit our software to Microsoft for Malware Analysis. But since our file exceeds the required size(50MB), we cannot submit the file on Sample Submission Portal. (https://www.microsoft.com/en-us/wdsi/filesubmission)

    We reached out to the support and he suggested we can upload the file to ONEDRIVE and mention the download link here.Here is the download ONEDRIVE link of the file that needs to be analyzed: https://1drv.ms/u/s!Amq8iw_ioYjihCxisvSfaD_kyQ2A

    There is NO malicious malware hidden in the files of our program, and the detection is a simple consequence of our protective mechanism being unidentified by Windows Anti-Virus software. In order to protect our intellectual property it employs a strict self-protective
    mechanism to prevent our coding from being infringed, decompiled or reversed. As Malware, viruses, and Trojans often disguise themselves with similar protection mechanism, anti-virus software often fail to distinguish the protection mechanism of a clean program
    and the disguise of a malware; this is exactly what is generating the false positive anti-virus detection of our software.

    Please do review the file and reply with the analysis result. Thank you!
     
    DianneHung, Jun 11, 2020
    #2
  3. slozomby Win User
    Recent File List

    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file1

    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file2
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file3
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file4
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file5
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file6
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file7
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file8
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file9
    ...

    you get the idea. ( too lazy to put it in a for loop and test it.

    or just open regedit and remove all the fileX from that key.
     
    slozomby, Jun 11, 2020
    #3
  4. Jelo Sen Win User

    Failed to upload file for file for malware analysis at Microsoft Security Intelligence portal

    Uploading Image Files dialog box not including JPEG files

    Hello,

    If you have a jpeg 2000 file format it will not work with Internet Explorer due to incompatibility or security reasons.

    We suggests that you try the steps below:

    Method 1: Reset zones to default

    • On Internet explorer > Go to Tools.
    • Click Security > Click on Reset all zones to default level

    Method 2:

    • Go to the website you want to upload the files.
    • Click on Tools drop down.
    • Choose Compatibility View Settings > Then add the website.
    • Refresh the page and try to upload the files again.

    Let us know how it goes.
     
    Jelo Sen, Jun 11, 2020
    #4
Thema:

Failed to upload file for file for malware analysis at Microsoft Security Intelligence portal

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