Windows 10: Failing to install msi packages and apps being deleted

Discus and support Failing to install msi packages and apps being deleted in Windows 10 Gaming to solve the problem; Laptop SpecsProcessor 11th Gen IntelR CoreTM i9-11950H @ 2.60GHz 2.61 GHzInstalled RAM 32.0 GB 31.2 GB usableLaptop Make => Dell Precision 7560OS =>... Discussion in 'Windows 10 Gaming' started by Tanaka Mawere, Nov 9, 2023.

  1. Failing to install msi packages and apps being deleted


    Laptop SpecsProcessor 11th Gen IntelR CoreTM i9-11950H @ 2.60GHz 2.61 GHzInstalled RAM 32.0 GB 31.2 GB usableLaptop Make => Dell Precision 7560OS => W11The ProblemsOn Saturday, Windows prompted me to update and I obliged willingly. But after the update, Windows wouldn't start. It'd would blue screen endlessly and reseting, restore points etc were not working at all. So I installed a clean Windows 11 but failed to install software based on msi.The error it shows when I try to install apps is Operation did not complete successfully becau

    :)
     
    Tanaka Mawere, Nov 9, 2023
    #1
  2. sroolrule Win User

    Failed to install MSI package

    Hello,

    Got that error at installation of GrassVally Edius Trail version:

    Failed to install MSI package.

    Installtiob quit on error,who can help solving this problem?

    Can attach full log file but here are some lines from that log file:

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Grass Valley\EDIUS\8.00\Installation'

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5A6D1DC6-25AE-4CBC-883F-8A5737E438E0}'

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B91A1230-C199-421e-8F63-7235731D925E}'

    [245C:03BC][2017-05-01T11:22:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3F77A9DD-DEEB-479F-A3A6-23D3B9F292EA}'

    [245C:03BC][2017-05-01T11:22:06]i101: Detected package: MSI.GVLicenseManager, state: Absent, cached: Complete

    [245C:03BC][2017-05-01T11:22:06]i000: Running detect complete BA function

    [1EA4:14C0][2017-05-01T11:23:10]i323: Registering package dependency provider: {0F76163F-73DE-483F-B86F-9FB85704FC98}, version: 8.3.2.1697, package: MSI.Edius

    [1EA4:14C0][2017-05-01T11:23:10]i301: Applying execute package: MSI.Edius, action: Install, path: C:\ProgramData\Package Cache\{0F76163F-73DE-483F-B86F-9FB85704FC98}v8.3.2.1697\EdiusPackage.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" TELEMETRY="1"'

    [1EA4:14C0][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to install MSI package.

    [1EA4:14C0][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to execute MSI package.

    [245C:03BC][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to configure per-machine MSI package.

    [245C:03BC][2017-05-01T11:25:45]i319: Applied execute package: MSI.Edius, result: 0x80070643, restart: None

    [245C:03BC][2017-05-01T11:25:45]e000: Error 0x80070643: Failed to execute MSI package.

    [1EA4:14C0][2017-05-01T11:25:45]i318: Skipped rollback of package: MSI.Edius, action: Uninstall, already: Absent

    [245C:03BC][2017-05-01T11:25:45]i319: Applied rollback package: MSI.Edius, result: 0x0, restart: None

    thanks,

    Srool...
     
    sroolrule, Nov 9, 2023
    #2
  3. Windows Installer Error: This installation package cannot be opened.

    Hi AJ,

    Thank you for posting in Community.

    We are glad to provide the assistance required to help you answer your query.

    The above error can occur if the locally cached Windows Installer package (*.msi) file is damaged or corrupted.

    To rectify the above, I suggest that you try the steps mentioned below and check if you are able to install the software successfully.

    • Open the \Windows\Installer folder on your computer's hard disk.
    • Right-click any file with an .msi extension.
    • Click Properties on the shortcut menu. The
      Subject
      box on the Summary tab contains the name of the product that installed the .msi file.
    • Repeat steps 2 and 3 for each .msi file in the \Installer folder, and delete the .msi file for the software that you are trying to install.

    Hope this helps
     
    Vanessa Sohtun, Nov 9, 2023
    #3
  4. olit2000 Win User

    Failing to install msi packages and apps being deleted

    msi package cannot be installed

    When I try to install any msi-based program (in my case VirtualBox but also 7zip) I get following error messages: "the system could not open the specified device or file." and then "the installer has encountered an unexpected error installing this package.
    This may indicate a problem with this package. The error code is 2755." when I hit the "install" button.

    I have captured the most verbose log I could get and posted it here:
    https://pastebin.com/PZSRQgwy


    It seems that the installer is unable to read the msi file.

    What I have already tried:

    • rebooting
    • re-registering msiexec with msiexec /unreg and msiexec /regserv
    • sfc /scannow
    • this troubleshooter: MicrosoftProgram_Install_and_Uninstall.meta.diagcab
    • give everyone full r/w permission to the msi file and parent folder

    I run win 10 home build 1809 with all available updates

    my av is avast

    I have no clue what could have coused this error because a month ago it did work
     
    olit2000, Nov 9, 2023
    #4
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Failing to install msi packages and apps being deleted

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