Windows 10: Failure when trying to update

Hi,

We have been trying to update both desktop HP and Laptop HP and both get the same error message. 0x80070570 Current version is 1511 (OS Build 10586.1176) on both. So, we can't update or install security patches. All help appreciated.

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Anniversary Update Failure (Solved)


1. Downloaded the Windows Home update.

2. I noticed that it was at 92% of preparing the update, but later found it back at perhaps 5%.

3. Second preparation step finished, gave command to restart the computer and finish the process.

4. First step was to configure the update, which went to 100% in a single step, unlike earlier updates which always restarted the process at around 30%.

5. Computer restarted, and the installation process started working on updating (sorry, I don't recall what the actual text on the screen was.) This was quite slow, with two restarts (as the text indicated would happen.) Around 55% complete, the process speeded up, arriving at around 75% in just a few jumps, rather than percent by percent.

6. Third restart began, which sadly gave an error message that a problem had been encountered.

7 Twice, the process gathered error information and tried to fix whatever had gone wrong.

8. After the second attempt, process went into a restore of previous version of Windows; at least that worked.

This is the first update failure on this machine, dating back to purchasing it last March or thereabouts. Any ideas, suggestions, incantations that I might follow? I don't want to try downloading and going through the same lengthy process again until I have--with luck, of course--anything that might ensure success.

As an aside, I tried twice to download the Anniversary update for my wife's computer; the search for updates stated that the machine was up-to-date, which did not list the Anniversary update.

==
Having received no replies, I decided to risk trying to install again. This time, the process was much faster than the first attempt; for example, the first stage did not restart, it went directly to 100% and passed matters on to step two. Unfortunately once again the install failed around 72%, but at least it then restored Windows to its previous state.

I was somewhat surprised to find, this morning, that Windows Update does not show that I have a pending update for the Anniversary release. I was further surprised that, when I checked for updates, none were offered. Given that the Anniversary update has not been installed, I wonder why it was not found during the check for updates.

 

windows update failure 1703

shall I proceed the following steps. is there any problem with boot os.

After trying the Windows Update Troubleshooter, we suggest you follow the steps below to delete
$WINDOWS.~BT folder:

• Open the File Explorer and click on This PC.
• Select Local Disk (C (or whichever your system hard drive is).
• Click on the View tab and put a check mark on Hidden Files.
• Find the folder named $WINDOWS.~BT and delete it.
• Restart your computer and try to update again to Windows 10 Creators Update.