Windows 10: Faint horizontal line in HP 360 convertible 15 inch laptop

This week, as I was working on completed homework my screen went white/transparent white all of all sudden. I was able to see the cursor. After a few minutes the screen went back to normal but a faint transparent horizontal line remained at the bottom of the task bar. I decided to restart my laptop but nothing worked and then tried shutting it down. Nothing again. I need help to get rid of the line because it distracts me, honestly. I have windows 10. I did try updating to windows 11 but my laptop stopped working after the update so I decided to go back to windows 10. I bought my laptop in the

:)

 

Black line (horizontal) on the screen

i used to have windows 7 on my laptop, now I have upgraded it to windows 10. Few days back,i installed steam and a one dimensional horizontal black line about the length of a finger has appeared on the screen, almost an inch below the top left corner of
the screen. uinstalled steam, line hasn't disappeared. what should I do.

 

Blue and green horizontal lines on laptop screen.

Hi Hoang,

In most cases, colored horizontal lines on the screen are an indication of hardware failure, particularly with the video and graphics card or the screen itself. The chances of this being software related may be very rare, so we'd like to ask you a few things
to better assess and isolate the situation and give you the most appropriate advice:

• Laptop model
• How old is your laptop/ How long have you been using it?
• Did you make any significant changes in your system before it happened? (e.g. installing software, changing settings, etc.)
• Do the colored lines also appear on the screen when you first turn it on (BIOS or boot startup) or does it only appear when you're logged in?
• Do you encounter any specific error messages when the screen freezes?

Here are some of the things you can do for basic troubleshooting and isolation:

• If you have a second monitor, try to connect it to your laptop and see if the lines still appear.
  
• Perform a hard reset on your laptop (press and hold the power button to turn it off then remove it from the power supply). This will clear all the residual power that may have accumulated during use.
• If you installed new software before the issue began, we suggest uninstalling them (if possible) to see if it makes any difference.

Don't hesitate to get back to us with relevant information if you need further assistance.

 

HP Unveils 360-Degree Convertible PC

HP (NYSE: HPQ) today announced the HP Pavilion x360, an affordable touch convertible PC that transforms the computing experience with a 360-degree hinge that adapts to the way the next generation lives. To help on-the-go customers connect to the internet without the need for Wi-Fi, HP also announced the expansion of its free HP DataPass(1) broadband service to 12 additional countries, including the United States.

"Customers have told us they want a single device that is designed to work and play the way they do, at an affordable price," said Ron Coughlin, senior vice president, Consumer PC and Solutions Group, HP. "The HP Pavilion x360 is perfect for today's busy lifestyles. Its 360-degree hinge allows multitaskers to easily transition from laptop to tent to tablet. It's the laptop that doesn't make you miss your tablet and the tablet that doesn't make you miss your laptop -- all at a price that is similar to an entry-level notebook."





Work and play from the couch to the classroom
Whether doing work at the desk, relaxing on the couch, or taking notes and sharing presentations in the classroom, the HP Pavilion x360 easily converts from notebook mode to stand or tent mode, or to tablet mode.

• Notebook mode allows users easily answer email, take notes or write a paper.
• Customers can relax on the couch and use the HP Pavilion x360 to watch movies or video chat in stand mode without having the keyboard get in the way.
• In tent mode, customers can play games, browse photos and share their screen with friends in a more collaborative way.
• By transitioning the device's 360-degree hinge all the way into tablet mode, customers can browse social networks or read books on the go.

The HP Pavilion x360 is available in two stylish colors that reflect customers' personal style -- Brilliant Red and Smoke Silver. The convertible offers a soft touch finish that resists fingerprints and features brushed aluminum on the keyboard deck.

Music lovers will enjoy the HP Pavilion x360's powerful entertainment performance powered by built-in Beats Audio, dual speakers designed for great sound in any position and an optimized touch screen. Users also can access their music, stream songs on-demand and create playlists with HP Connected Music.

For young professionals on the go, or busy students, the HP Pavilion x360 is the ideal portable companion, with a weight of just 3.08 pounds.(2) It is equipped with an 11.6-inch diagonal high-definition (HD) SVA display with 10-point capacitive multitouch, Intel Pentium processor, and an HP TrueVision HD webcam.(3)
Beyond the bounds of Wi-Fi

HP DataPass simplifies how customers connect to the internet when Wi-Fi is not available by including two years of free mobile broadband service within select PCs and tablets.

Ready out of the box, HP DataPass allows customers to simply turn on, register and immediately connect to the internet with two years of free 3G+ or 4G mobile broadband service powered by Fogg Mobile.

Customers receive up to 250 MB per month at no cost and can purchase additional monthly data packages at low rates and without a contract.

Pricing and availability
The HP Pavilion x360 is expected to be available in the Brilliant Red color in the United States on Feb. 26 for a starting price of $399.99.
HP DataPass is currently available on select notebooks, Chromebooks and tablets in the UK, Sweden and Denmark; availability will expand to 12 additional countries, including the United States, this summer. HP DataPass is expected to be available on the HP Pavilion x360 in select regions starting this summer.