Windows 10: Fall Creator Update Screen Turn Off Issue

Ok, since the 1709 update my screen turns off after 3 minutes. No matter what. No matter what my screen setting or sleep setting is at. A billion minutes or Never. Screen shuts off in 3 minutes with the lid up. The pc doesn't go to sleep, just the screen turns off. I've disable/re-enabled, uninstalled/re-installed my display driver and no change. If I disable or uninstall the display driver (Intel HD Graphic 5300) and leave it unabled/uninstalled it doesn't turn off after 3 minutes. Once I re-enable or re-install the driver it's back to the 3 minute shut off. The driver won't update (says there is none). Hybernation is disabled.

Acer Aspire Switch 11 (SW5-173)

Anyone have this issue or a fix? TIA.

:)

 

AUDIO driver is not working after upgrade to Fall Creator edition Windows 10 version 1709 build 16299.64

One more question - how do I stop the automatic update to the FALL creator edition? Do I just turn off Windows Update service from Services screen? Once this issue resolved, I can turn on that service. Please let me know if this is a correct action.

Thank you.

 

Fast Shutdown

Ever since I updated my computers to the Windows 10 Fall Creators Update, my computers are not shutting down in fast shutdown mode. Can I turn the feature back on or is this a bug until Microsoft can update the OS with a fix?

All of my computers have the UEFI BIOS. So, they should shut down like they always have.

What’s happening is when I go to log off at night and shut down, the computer has an extra screen that says “Shutting Down” and it will eventually go off. When I go to start it up, it says “Please Wait”, and then it will eventually return to the Lock
screen. It acts as if the profile is loading slower in the Fall Creators Update than the previous update. Can someone help me with this issue? It used to not have an extra screen when shutting down or starting up. It would go directly to the lock screen or
would directly shut down.

 

Hi Master Blaster.

I think I might try these items.

Check screen saver settings, even if disabled, enable it and set time to high number. Restart and then disable.

Next, restore default power plan settings, restart, test.

Next, try another power plan, not sure if you have Max type plan.

Does Acer have any power mgmt software loaded on device? did it? If so you might want to try restoring and see if this corrects, long shot but might be worth trying.

 

Hi, quite a few threads on this topic e.g.
Monitor turns off after 2 minutes of inactivity - Page 3 - Windows 10 Forums

 

Brothers, thanks for the reply. Problem now solved! It was in the thread "dalchina" directed me to. It seems the issue is a few years old although I never had this issue until updating to 1709. Thing is, the "boss lady" here has the same exact Acer Switch 11 with the exact same settings and setup and 1709 update and she has had no such issue. Then I noticed I had eliminated the Hyberfil using Command Prompt (as I always have) and I forgot to do hers. I wondered if that had anything to do with it but after I eliminated her Hyberfil she still doesn't have the isssue. Anyway, this is what fixed it:

1. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4- 97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
2. Double click on "Attributes" and enter the number 2.
3. Go to "Advanced Power Settings".
4. Click "Sleep", then "System Unattended Sleep Timeout" (which wasn't there before), then change these settings from 2 Minutes to 0 minutes (it was set at 2 minutes).

According to the thread the fix for this issue wasn't the same for everyone but this one worked for me. Just a freaky deaky deal I guess. Thanks again bro's for responding!

 

Great- the forum can be a valuable resource.

 

Straight up bro. One of the few reasons I surf anymore since the interent has become such a deep hole of aggressive advertising and other vile crap. You can learn, be reminded of and solve just about anything.

I send my warm affection "across the pond."

 

Thanks a lot @dalchina and @masterblaster - that's it!