Windows 10: False administrator

An unknown person is registered in addition to myself as administrator in my account

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Administrator level User

Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

Can anybody suggest next steps in resolving this?

 

no administrator permission

Hi Ryan,

Let us assist you to have an Administrator permission. To start, follow the steps below to enable the Windows Super Administrator Account.

• Type CMD on the search box.
• CMD will appear at top.
• Right click on it, then choose Run as administrator.
• Type this command & hit Enter: Net user administrator /active:yes.
• After you enable the Super Administrator account, log out on your existing account then log into Super Administrator account.
• On the Super Administrator account, you can now create an Administrator account or give Administrator permission on the existing account.

After you created an Administrator account, we suggest that you disable the Super Administrator account by following the same steps and using this command:
Net user administrator /active:no.

Let us know how it goes.