Windows 10: Family features causing problems

(This could also be tagged as “bug” but I’m asking for help instead of reporting it, so I chose “help”)

My family has been having trouble with the family features regarding time limits on apps. My sister and I can no longer boot up google chrome without being told that we have “exceeded our screen time limits” and that we must “request more time”.

However, my dad doesn’t have any limits set for us in any way, shape, or form. He can approve our screen time requests, but when he looks in the family settings, it just says that there are no restrictions placed.

In addition, this occurs only for google chrome, nothing else.

Anyone know a fix for this?

Context: my dad would be writing this but he’s not really a reddit person, so he had me submit it instead.

Edit: afterthoughts

submitted by /u/ElevatedApprentice
[link] [comments]

:)

 

Microsoft Family Features

Hello Laura,

To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family. For more information about troubleshooting issues with family features, please see this
forum article
created by Daniel Strommen [MSFT].

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Family Features Blocking Chrome on Adult Account

Hello,

Best that we could suggest here as an easy fix is to have the Family feature administrator remove your account from the list. Feel free to check out
this link from our support website for steps on how to do so.

Let us know if you need further assistance.

 

Remove Family Features

Hello
ChumpRB,

We'd like to know if you account is tagged as an adult? To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family. For more information about troubleshooting family features, please see this
forum article
created by Daniel Strommen [MSFT].

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.