Windows 10: Family group problem. I'm the parent and cannot escape the group.

Discus and support Family group problem. I'm the parent and cannot escape the group. in User Accounts and Family Safety to solve the problem; Currently I am my own parent. and cannot escape the group. The only way I can change is to delete my account. The error is that all data and every... Discussion in 'User Accounts and Family Safety' started by Hoang Minh Ho, Jul 2, 2024.

  1. HOANG MINH HO
    Hoang Minh Ho Win User

    Family group problem. I'm the parent and cannot escape the group.


    Currently I am my own parent. and cannot escape the group. The only way I can change is to delete my account. The error is that all data and every purchase will disappear. please help me solve this problem* Moved from Community Center* Original title: family group problem

    :)
     
    Hoang Minh Ho, Jul 2, 2024
    #1
  2. JOE NATILE
    Joe Natile Win User

    Will leaving a group in Microsoft Family Safety alert the parents of the group?

    If a member of the family who is over 13 leaves the group, will the parents be notified?
     
    Joe Natile, Jul 2, 2024
    #2
  3. BILL.TH
    Bill.Th Win User
    Will leaving a group in Microsoft Family Safety alert the parents of the group?

    Hi Joe,

    I am Bill, an Independent Advisor. I am here to help.

    If a member of the family group who is over 13 leaves the group, the parents will NOT be notified.

    I hope this helps!
     
    Bill.Th, Jul 2, 2024
    #3
  4. SHAWNZ - MSFT
    ShawnZ - MSFT Win User

    Family group problem. I'm the parent and cannot escape the group.

    Delete family group:

    Dear Jason Mock1

    Thank you for posting in the Microsoft community.

    In all honesty, we would suggest that the fastest solution for you would be to re-register for a Microsoft account and then join your daughter's family group. That way you can get up and running with MICROSOFT365 as soon as possible.

    Back to the family group issue, if you are the organizer of another family group, it would be a good idea to notify the other members of the group that the group needs to be disbanded, and then delete the other members in turn from the main family account screen. Finally, dissolve the family group.

    If you are a member of a family, but not the organizer, you can leave the family group if you are an adult account, or if you are a minor, you will need to be removed from the family group by your organizer.

    So, frankly speaking the family group feature is not perfect at the moment and sometimes the above steps may not be possible due to server logic. You may want to sign up for a new Microsoft account and wait until the family group feature is stabilized before joining your daughter's family group with your original account.

    We hope the above information helps you

    Best Wish

    Shawn Z | Microsoft Community Support Specialist
     
    ShawnZ - MSFT, Jul 2, 2024
    #4
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Family group problem. I'm the parent and cannot escape the group.

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