Windows 10: Family members user accounts

For some reason the native photos app has got broken on my wife and sons user accounts (both standard accounts). I cannot fix it. On my own administrator account it works fine. There was a recent photos app update which I think is what screwed it up! Anyway I tested creating a test user account and the photos app works fine if a new account gets created. So I was thinking of deleting both their MS user accounts on my PC and creating them again.

But do I need to remove them as family members also via my outlook website login family tab before I recreate their user accounts again, they are both listed as family members on there and are associated with the PC name. Or can I just delete their user accounts and re-add them as family members on my PC without these shenanigans. It would save time as when you create a family member normally you have to then get them to login to their email and accept etc.

thanks, wayne

:)

 

Merging Family accounts

Hi,

It's great to keep your family accounts properly for the best experience, especially for family safety. We would suggest removing the existing family accounts to let the user accounts inside it to be added to the other family account. You may refer to this
link
Remove members from your Microsoft family for the steps in removing a user account in the family and

Add members to your Microsoft family for the steps in adding them to an existing family.

Do get back to us with the results and if you have any other questions, don't hesitate to post back.

 

Can't Log in to new Family Accounts Windows 10

Hi,

I have a similar issue but with an adult account i just created.

The account seems to have been created. The user got an email to confirm that their outlook account was being used on a new machine and I got an email to confirm the user account was created as part of a family member.

Their status went from pending to blank I guess, in as much the pending word disappears

When the laptop is switches on there are now two users at the bottom left of the screen. Mine and the new family member. Mine works fine. If you click on the new family member, the password prompt is displayed. The password entered and the word welcome is
displayed for a few seconds followed by Signing out.

At present the new family member can not log on to the laptop.