Windows 10: Family & Other Users

Under Settings - Accounts - Family & Other Users, I'm getting a red-letter message that "We couldn't connect to Microsoft family right now, so your family on this device might not be up to date". Any idea what could be causing this?

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Current active users that are friends

The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.

 

Restricting the Access of a Standard User who is NOT part of my family

Thank you, but I'm not sure this was very helpful. My standard user is not a part of my family. I cannot see his account when I log in to manage family accounts.

The article you referred to only seems to apply to Family Users. Again, he's not part of my family users. Under Account Settings, he is listed under Other Accounts.

And I'm not sure why you're calling me Angela.

I did what you suggested, but he is still not showing up as part of my family.