Windows 10: Family Safety App not working

Discus and support Family Safety App not working in Windows 10 Software and Apps to solve the problem; I use Family Safety App to manage my sons xbox and Microsoft Laptop. I use the app on my Iphone 13 running IOS 16. For the past month, the app has been... Discussion in 'Windows 10 Software and Apps' started by Natalie O, Apr 20, 2023.

  1. NATALIE O
    Natalie O Win User

    Family Safety App not working


    I use Family Safety App to manage my sons xbox and Microsoft Laptop. I use the app on my Iphone 13 running IOS 16. For the past month, the app has been doing two things:1. suddenly closing on me when attempting to approve a request2. not registering the approval on my sons deviceI have deleted the app and reinstalled and it made no difference.

    :)
     
    Natalie O, Apr 20, 2023
    #1
  2. RENALDASP
    RenaldasP Win User

    Family Safety doesn't work on power saver

    I tried everything you suggested, but nothing worked. I think the problem is that power saver restricts running Family Safety and other apps from running in the background. I can manually enable an app in the Settings, but there's no such app like Family
    Safety in the list.
     
    RenaldasP, Apr 20, 2023
    #2
  3. BRINK
    Brink Win User
    New Microsoft Family Safety Preview app for Android and iOS

    Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog


     
    Brink, Apr 20, 2023
    #3
  4. ASWIN_ANAND
    Aswin_Anand Win User

    Family Safety App not working

    Microsoft family safety not working--at all.

    Hi,



    Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



    Before we proceed, we require more information to assist you better.

    • Which web browser are you using?
    • Are the settings on the Family Safety options on your computer are the same with the one on
      http://familysafety.live.com?


    I suggest you to login with your parental account and check if you are able to manage the family settings.



    If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

    How do I remove Family Safety?

    http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



    Now, setup Family Safety.

    Windows help & learning



    After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



    Refer the following Microsoft help article.

    http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

    Note: The steps for Windows 8/8.1 applies to Windows 10



    I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, Apr 20, 2023
    #4
Thema:

Family Safety App not working

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