Windows 10: Family Safety is still counting time when the computer is POWERED OFF

Discus and support Family Safety is still counting time when the computer is POWERED OFF in Windows 10 Ask Insider to solve the problem; I'm using Microsoft's built-in parental "controls" to limit screen time. I have the app on my phone and everything. Problem: If they don't LOG OUT,... Discussion in 'Windows 10 Ask Insider' started by /u/Zoquento, Dec 11, 2020.

  1. /U/ZOQUENTO
    /u/Zoquento Win User

    Family Safety is still counting time when the computer is POWERED OFF


    I'm using Microsoft's built-in parental "controls" to limit screen time. I have the app on my phone and everything.



    Problem: If they don't LOG OUT, it assumes they're still using the machine. i.e. - If they close the laptop lid, it goes to sleep. But it will continue counting time against their allocation. It does not matter if the PC is on or not. Case in point, the laptop just spent all day sitting POWERED DOWN, and my kid somehow spent 10.5 hours of screen time before he ever touched it.



    Is this fixable, or is MS Family Safety actually this dumb?

    submitted by /u/Zoquento
    [link] [comments]

    :)
     
    /u/Zoquento, Dec 11, 2020
    #1
  2. RENALDASP
    RenaldasP Win User

    Family Safety doesn't work on power saver

    I tried everything you suggested, but nothing worked. I think the problem is that power saver restricts running Family Safety and other apps from running in the background. I can manually enable an app in the Settings, but there's no such app like Family
    Safety in the list.
     
    RenaldasP, Dec 11, 2020
    #2
  3. RODGER COOLEY
    Rodger Cooley Win User
    Windows 10 Family Safety: Time limits and screen locking

    I recently set up my son's computer with family safety, and I have him limited to 3 hours of total screen time per weekday. I have told him that when he gets up to go outside, eat, or whatever to lock his computer - but it appears that the time he's away is counting toward his total time as well, which defeats the purpose of screen locking IMO. I've scoured Microsoft and the forums to see if screen lock time counts toward computer time in the family safety feature, but have found absolutely nothing. Does anyone out there know for sure, and if so can you post references?
    Thanks.
     
    Rodger Cooley, Dec 11, 2020
    #3
  4. NOYABRONOK1
    Noyabronok1 Win User

    Family Safety is still counting time when the computer is POWERED OFF

    Family Safety screen time stuck on old settings

    • I set up family safety settings under windows 8.
    • Configured screen time options to for only daytime, so as to prevent my son from using the computer too early or too late in the day.
    • I've upgraded the computer to Windows 10 (live update, not a fresh install).
    • Now I want to change the screen time settings for my son. Nothing I have attempted (short of clean install of Windows) has worked.
      • Changing time settings doesn't work
      • Turning off Screen Time doesn't help
      • Removing/Adding his account from family safety doesn't help
      • Removing/Adding the computer from family safety doesn't help
    • I don't see a Windows Family Safety service running on the machine, which is odd.
    • I really don't want to do a fresh Windows install.

    Any suggestions are welcome.
     
    Noyabronok1, Dec 11, 2020
    #4
Thema:

Family Safety is still counting time when the computer is POWERED OFF

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