Windows 10: Family Safety Issue :Unable to remove my account under family phone number added as MSA.

I cannot leave the Family group. I am not seeing the option to manage the account. So, there is no option for me to change my birthdate. Please do feel free to reply for me to provide my email. Already contacted chat support. * Moved from Community Center

:)

 

Adding phone to Family Safety

If you haven't used Family Safety before, you can skip this step. If you already use Family Safety, you'll see a screen where you need to match each Windows account to a name on the Family Safety members list.
If a Windows account doesn't have a matching Family Safety name, click the option to add it.

You'll recognize the people listed on the Family Safety members list as the people in your family who already use Family Safety. When you match them to their Windows accounts, you're verifying for Family Safety that each person is matched to their own correct
settings. For example, if your child's name is Ben, he might have a Windows account named Ben but be listed in the Family Safety members list as Ben Miller. By matching the accounts, you tell Family Safety that this is the same person.

If there's a Windows account on the computer for someone who hasn't used Family Safety before, you'll see them at the bottom of the list. When you click Add (person's name), Family Safety creates a new Family Safety
membership for them with their Windows account name.



You can match your existing Family Safety settings to your Windows accounts...

Add passwords...

It's important that all of your Windows accounts have passwords. If you have an account without a password, your kids could log on to that account and bypass their Family Safety settings.

If the Windows accounts you're setting up to monitor don't have passwords, click Add passwords.

If you have guest accounts on your computer, you should turn them off because kids can also use them to bypass safety settings.

Verify your setup...

Click Next and you'll see the Windows accounts that Family Safety is now monitoring on the computer.



See the Windows accounts that are being monitored and what their settings are.

 

Unable to remove child account from Family

Thanks Elise. Your suggestion worked. I contacted live chat option via "Get Help" app.

Just for others who read this in future I had performed the following steps to solve the issue.

1. Log into Microsoft Family Safety
   
2. Select 3 dots on the top right of child's card & select "Remove consent for this child's account"
   
3. It then warns, "You are about to remove parental consent for this child. They will no longer have permissions to access certain Microsoft sites and services."
   
4. Click on "Remove consent" button
   
5. Go back to Microsoft Family Safety home page. Wait for few seconds for settings to reflect. The child account will disappear from family home page.
   

 

Family safety account issue in windows 10

Hello Sam,

I realize the inconvenience you are experiencing with the Family Safety feature on your computer. I will certainly help you.

You might be facing this issue due to the account is not configured properly.

I suggest you to remove the child account from family safety, re-add it again and check if the issue is resolved. You may follow the steps below for the same.

1. Remove the child via Family Safety website.

a. Sign in to
https://familysafety.microsoft.com using the parent account.

b. Click on Manage the list of Family members.

c. Check the child account, then click Delete. Click again on
Delete to confirm.



2. Follow the steps in this article to reconfigure Family Safety:

Filter apps and games with Microsoft Edge - Microsoft Support

3. Ensure that you have selected the Manage settings in Family Safety website
option on the Family Safety window on your Control panel.



Refer to the links below for additional information:

Set up family features on Windows 10

Fix family features after Windows 10/11 upgrade - Microsoft Support

Keep your kids safer on the PC

http://windows.microsoft.com/en-in/windows-10/family-account



Hope this helps.
For any further Windows related assistance, feel free to contact us and we will be glad to help