Windows 10: Family Safety Limits

HiMy son has screen time set to two hours on his family safety - yet yesterday he managed to get 6h 31m! How is he managing to extend his time?

:)

 

Family Safety limits are not working

My Family Safety time limits are not working for one of my children, the other child's limits work just fine. I have tried all of the suggestions I could find in the community; account is verified, all updates done, I have even tried deleting the account
from the family and then adding it back(that worked for a couple days). How can I resolve this issue?

Thanks.

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Microsoft Family safety not working properly and not able to extened the time limit for child account usage on Windows 10.

Hi Maria,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if there is change in family safety settings.

To assist you to better, please provided us the information below:

• Is the issue occurring with other child account or with a specific child's account?

I suggest you to follow the steps provided in the Microsoft Help Article about managing kids request in the Family Safety settings and check if it helps.

Refer to the section: Manage your kids' requests.

http://windows.microsoft.com/en-us/windows-10/set-child-limits

Please get back to us with an update on issue with managing Family Safety, we will be happy to help.

Thank you.