Windows 10: Family safety not limiting apps or showing time used per app

I've put up limits on family safety years ago. Suddenly it stopped tracking. Now app is not locked after set limit and on app I can only see time used but doesn't show on what app.

:)

 

New Microsoft Family Safety Preview app for Android and iOS

Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog

 

Family Safety is not updating new downloaded apps or showing screen time used,

Hi, I’m Nicole, I’ll be happy to help you out today.

It sounds like you have already tried several troubleshooting steps, but here are a few additional suggestions that may help:

Ensure that Family Safety is up-to-date: Make sure that the Family Safety feature is updated to the latest version. You can check for updates in the Microsoft Store.

Check the Family Safety settings: Make sure that the Family Safety settings are configured correctly. You can access the Family Safety settings by going to Settings > Accounts > Family & other users.

Use the Microsoft Edge browser: Encourage your children to use the Microsoft Edge browser instead of other browsers. The Family Safety feature may not work as well with other browsers.

Check the activity report: The activity report can provide more detailed information about your children's screen time and app usage. You can access the activity report by going to account.microsoft.com/family and signing in with your Microsoft account.

Allow time for updates: It can take some time for Family Safety to update with new app information and screen time data. Make sure to wait at least 24 hours after downloading a new app or using the computer before checking the data in Family Safety.

I hope these suggestions are helpful in resolving your issue. Good luck!

 

Family Safety is not updating new downloaded apps or showing screen time used,

Thank you for the update First, make sure that the accounts you have set up for your sons have the appropriate permissions to be monitored by Family Safety. You can check this by going to the "Family & other users" section of the Settings app and clicking on the account you want to monitor. Make sure that "Child" is selected as the account type and that the "Use one account for all Microsoft services" option is turned on.

Next, check to see if the apps your sons have downloaded are being recognized by Family Safety. You can do this by going to the Family Safety website and signing in with your Microsoft account. From there, click on the "Activity reporting" tab and check to see if the new apps are listed under "Recent activity." If they are not, you may need to wait a few hours for Family Safety to recognize the new apps.

If the new apps are still not being recognized, you can try manually adding them to the list of apps that can be monitored by Family Safety. To do this, go to the "App & games limits" section of the Family Safety website and click on "Add an app." Enter the name of the app you want to monitor and select it from the list that appears.

As for the issue with screen time not being recorded, this could be due to a variety of reasons. One possibility is that the screen time feature is not turned on for the accounts you are monitoring. You can check this by going to the "Screen time" section of the Family Safety website and making sure that "Screen time for this device is on" is turned on.

If screen time is already turned on, try signing out of the Microsoft account on your sons' laptops and signing back in. This may trigger Family Safety to start recording screen time again.

If the above fail to fix the issue

Check the privacy settings: Ensure that the privacy settings for the accounts you are monitoring allow for screen time and app usage data to be collected. To do this, go to Settings > Privacy > Activity history and ensure that the "Let Windows collect my activities from this PC" option is turned on.

Update your device drivers: Ensure that your device drivers are up to date, as outdated drivers can cause issues with screen time and app usage tracking. You can check for updates in the Device Manager.

Disable and re-enable Family Safety: Try disabling Family Safety for a few minutes and then re-enable it. To do this, go to the Family Safety website and click on the "Turn off activity reporting" button. Wait a few minutes, then turn it back on again.

Keep me posted.