Windows 10: Family safety time limit not limiting time?

I've set a 30min limit on Saturday and Sundays for my son but he is able to carry on for longer without the limit stopping him. How do I make it work?

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Family safety time limits windows 10

We are having the same issue. The time limits that I had setup for my child worked fine on Windows 8 and 8.1. The Windows 10 version of Family Safety DOES NOT WORK.

I have already updated my Window Live account and Family Safety to show my sons' device (Dell Laptop) running with Windows 10. So, the correct device and operating system is showing for my son when I login to my Windows Live account and click on Family.
And, I've already reset all of the limits and features listed for my son within Family Safety to ensure that the correct settings were applied to his Windows 10 PC. But, the time limits are NOT working. Either he's able to stay on his computer regardless
of his time limits and curfew times or Windows tells him that he's out of time when his curfew time is still hours away.

My son just spent all night last night playing on his computer. He will be falling asleep in class this week, since this all nighter has now thrown his sleep schedule off. I trusted that his computer would be inaccessible after his curfew (like it was
with Windows 8 and 8.1) and I went to bed allowing my son to keep his computer in his room. Now, I know that I can no longer trust Windows Family Safety to function properly.

 

Family Safety time limits stopped working all of a sudden

Have had Family Safety features all set up and working for a while until a couple days ago.

All of a sudden, time limits stopped working on my son's Microsoft account. He logs in with a PIN, the icon in the upper right corner of the screen that usually indicates when his time is up, does so in full accordance with the settings. And yet, as soon
as the time limit is up, he just goes on, and the family safety icon shows that his time limit will be up at 0:00 next day!

I have re-checked his account settings (making sure I don't have no time settings incorrect, nor have to re-verify his account), executed the Family Safety Refresh in the Task Scheduler, but to no avail.

Before that I had an issue with Windows Defender updates failure, which I have fixed, but I doubt it would have any relation to the family safety feature.

Any suggestions?