Windows 10: Family Safety Wont Allow To Remove Account

I accidentally become family safety organizer in our office. I try to remove or leave my account but Microsoft won't allow me.How can I have solution for this? Thank you very much!

:)

 

Child account missing from family safety account

Hi

Welcome to Microsoft community.

I know the inconvenience you're experiencing with your child's account in your Microsoft Family Safety account. If your child's account has been accidentally removed from your account and you're encountering the error message stating that the account is already part of another family, here are a few steps you can take to resolve this issue:

1. Verify account status: Double-check whether your child's account is still active and accessible. Make sure it is not associated with any other Family Safety account.
   
2. Contact Microsoft support: Reach out to Microsoft customer support for assistance. Explain the situation and provide them with the necessary details, such as your account information and the account details of your child. They should be able to help you further and guide you on how to resolve the issue.
   
3. Remove account from the other family: If the error message suggests that the account is part of another family, try contacting the organizer or administrator of that family and request that they remove your child's account from their family. This will allow you to re-add the account to your own Family Safety account.
   
4. Create a new child account: If all else fails, you may need to create a new child account for your Family Safety account. Follow the instructions provided by Microsoft to create a new child account and set up the necessary parental controls and safety settings.
   

Remember to keep track of any account-related information, such as usernames, passwords, and email addresses, to ensure smoother account management in the future.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Remove myself from the Family safety

Hello Billy,

I understand that you are trying to remove yourself from the Family safety settings in Windows. We will help you.

Note: You cannot remove yourself from a family if you are the only adult and there are still child accounts still in the family.
If you want to remove yourself, you'll need to add another adult first, or remove all the child accounts first.

I suggest you to follow the below steps and check if it helps you regarding the
family safety settings.

Turn off family settings in Windows.

• To turn off family settings for a child in your family, sign in at account.microsoft.com/family. Then choose one of these
  options:
  • Remove them from family settings by choosing Remove, then selecting their account, then selecting
    Remove again. They’ll still be able to sign in to their PCs, but this will remove any family limits that you set.
  • Or select them from the main family page, which will bring you to their Recent activity. If
    Activity reporting is turned On, turn it
    Off. Then repeat for the other settings pages (Web browsing, Apps, games & media, Screen time, Purchase & spending), making sure that those switches are turned
    Off.

Keep us posted if the issue is resolved. We are glad to help you further.

 

Family Safety Not Changing

Hello,

We regret for the inconvenience. Let me assist you.

From the description provided, I understand that the screen time usage is inaccurate for the child account/s you are referring to.

Please follow the below suggested methods and check if it helps to resolve the issue.

Method 1

Now, as an initial recommendation, I suggest you to view and check the family settings for the child by signing in to the Microsoft account using a web browser.

Account security and Online safety.

https://account.microsoft.com/privacy

You may change the More security settings under account security and
family safety settings/Manage permissions for children under Online safety in the above link.

Method 2

If it still does not help, I suggest you to remove the child account from your Microsoft Family Safety settings and check if it is the Family Safety feature which is preventing the child account to access Office products.

Follow the below steps.

• 
  From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
  
• 
  To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
  
• Select the person you want to remove from the family
• Select the Remove button that appears when you've chosen the person to remove.
  

Ref: How do I turn off family features?

Method 3

• Open the File Explorer, navigate to the location:
  
  C:\ProgramData\Microsoft\Windows\Parental Controls
  
• Inside the Parental Controls folder, delete all contents including any files and folders.
• Sign out and then sign in again to re-build the setting data.

Additionally, I also suggest you to visit to the below link on Family Safety

http://windows.microsoft.com/en-us/windows/family

Refer to the section Set limits for your child.

Also refer to the section 'How can I tell if the Family Safety service is connected to my PC and set up correctly?' in the article provided.

Family Safety: Frequently Asked Questions

http://answers.microsoft.com/en-us/...uestions/5672f7b2-e3c0-498a-9a6c-c9cab39f68e5

Please write to us with the updated status related to Family Safety feature, for us to be able to assist you further.

Thank you.