Windows 10: Family Time - Can I extend time limits without the email?

I would love to know if there is somewhere in the microsoft Family page where I can choose to extend screen time in different increments, like the email I get when my child asks for more time.

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Screen time will not extend

Hello, I have a child as a family member. When she asks for more screen time no request is received by myself. When I try to extend or change screen time without the request, nothing changes. They are still locked out and I am unable to extend or remove
screen time limits. This happens multiple times. It does not fix itself when I restart, reboot or sign out/sign in again on both computers (mine or a microsoft family account accessed form any device). This is really, frustrating. I have followed the suggestions
from other forums and the suggestion on the family help page (reboot computer).

Thank you for your help.

 

Ability to extend screen time for child stopped working?

Hi,



Thank you for contacting Microsoft Community. I understand that you have an issue with setting time limits for your child using Family Safety.
I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

• 
  Incorrect Family Safety settings.
  
• 
  Time limits is not setup correctly.
  

Try the steps listed here:



Method 1:

I suggest you to refer the article and check if you have setup time limits correctly or not.

Set limits for when and how your child uses the PC

http://windows.microsoft.com/en-us/windows-8/set-pc-limits

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

How do I refresh the Family Safety Filter?

http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

Note: Applies to Windows 10.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.