Windows 10: Family Tree Builder Pop-up

I keep getting a popup from family tree builder written in Russian or some similar language. How do I stop it?

:)

 

Which Family Tree Builder is Better?

1. I'm going to create a family tree and can't make up my mind if it is better to download a family tree creator for Windows or to use a kind of
   family tree website <https:// treemily dot com/> to create it online. What are the pros of a desktop builder? As for an online builder, I think it is easier to edit a family tree from any location and any computer
   or even a smartphone. Please, share your experience with both types of family tree makers.

<Link modified by moderator>

 

windows 10 family tree builder

Hi,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.

Provide us the following information to assist you better.

• What is the exact issue that you facing with
  family tree builder?
• Which version of Family Tree builder have you installed on the computer?

Get back to us with the required information.

Thank you.

 

windows 10 family tree builder

Many thanks for supporting me,

1)The issue is: working with family tree builder ,making changes or adding a new person to the tree ,or adding a picture ,when I save the changes, seems that all works well,but if I close the program and then open again, the last changes I did are not present.

I tried many times but with the same result, the last modification the program has saved correctly is the day before the Windows 10 installation.

2) The version of family tree builder is 7.0.0 Built 7143 release date: march 2015.

many thanks in advance