Windows 10: Family Tree Maker cannot open file

When opening Family Tree Maker I get the message FTM not properly closed when last used, may need to compact your last opened file to resolve issues caused by improper shutdown. To compact file choose'compact file' from Tools menu Family tree then shuts down therefore the Tools Menu does not show this option. It was working properly before the last windows update.

:)

 

Family Tree Maker 2012 can't open FTW files created in Family Tree Maker 2006

Hi,

This is a Family Tree Maker issue, not a Windows 10 issue.

See if this article helps:

AncestrySupport
(The article suggests that FTM2012 should be able to open files from FTM06

Exporting/importing a GED file might work.

Try searching at
http://help.ancestry.com/ or try, on that page, the

ASK THE COMMUNITY Button.

Don

 

Family Tree maker will not open

I would say no as the data files will not be removed, but first try a repair via Apps and Features. Right click Start and select Apps and Features, find Family Tree Maker in the list of installed apps then select it then Advanced options or Modify. from
there you should be able to see an option for a Repair.

 

FAMILY TREE MAKER /ADOBE ACROBAT FILES

Many thanks to Jim Wynne. I contacted Family Tree Maker Support three times but only heard back from them yesterday. I have now successfully opened my Family Tree file and I give below instructions as they were given to me as my file was saved on a CD.

Open up My Computer(File Explorer) and right click on icon and select copy. Right click anywhere in empty space on desktop and select Paste. Now launch FTM2014 and open old file by choosing File and clicking on Open, Choose the file you wish to convert
and click Open. Confirm action to convert files to new format. After files are converted the icon will be slightly different

MY FILE HAD BEEN CONVERTED TO ADOBE FILES AND I HAD TO DO THE FOLLOWING.

Right click on tree file. From the contextual menu choose Properties. In the window that appears click Change

button in the General tab. From list of installed applications select Family Tree maker 2014.

AT THIS POINT I COULD NOT SELECT FTM AS IT WASN'T LISTED. I CLOSED COMPUTER DOWN. WHEN I OPENED MY COMPUTER AGAIN THE FILE HAD CONVERTED TO AN FTM FILE AND I WAS ABLE TO OPEN IT SUCCESSFULLY.

I hope this will be of help to someone and I am very grateful for the help I have received.