Windows 10: Family url always crashes https://account.microsoft.com/family/

pinkbandit69 · May 27, 2020

Every time I go to view my family settings, https://account.microsoft.com/family/, the web page gives me this error. Happens on multiple machines and multiple browsers. Ideas?

The web browser doesn't have issues, it is the site.

Sorry, something went wrong.

We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

TraceId: Te02Vy6uYEq71AME.28.21.10

:)

PreciousLeb · May 27, 2020

Microsoft Family

Hi,

It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
Family list. To check on it, go to Cortana
and search for Family Options.

To remove your account to the Family, you may follow the steps below:

Use the Adult account to log in using this link.

Click on the Family tab.

On the account that you want to remove, click More > Remove from family.

Then click Remove to confirm.

Let us know how it goes and feel free to get back to us if you need further assistance.

Brink · May 27, 2020

Changes in Microsoft family

Changes in Microsoft family

There’s a lot happening over the next few months. We’ll update this page regularly to give you the latest on Microsoft family.

Updates

Recent activity you can act on

On the redesigned recent activity page, you can see how your kids are spending their time on each PC, from the apps and games they’re using to the websites they’re visiting. And while you’re looking at their recent activity, you can decide whether or not something is right for them, and block or allow it right there.

Simpler settings
We’ve heard your feedback that some of the settings are too confusing and hard to use. So, we’ve made some changes to make it easier -

For web filtering, we reduced the options down to a few crucial ways to keep your kids safe when they're online. We now automatically block adult content in their web browsers, and if your kids are very young, you can allow them to access only specific web sites that you want them to see.

For apps & games, we've simplified how restrictions are set. You can choose an age setting for them, and based on that, they'll be able to only download apps and games that have been rated appropriate for their age.

For screen timers, we've taken the complex graphs and settings and simplified them down, while giving you the flexibility to easily control when your kids can use the PC.

We believe all these changes will make it easier for you to manage your kids settings on their Windows devices.

A new home for family
Family Safety is now part of account.microsoft.com, which is the single place to manage everything connected to your account. To manage your family and kids’ settings, go to account.microsoft.com/family. Right now some of the settings pages still live on the old site—some things will look the same, and some will look different—but over the next few months, everything will be updated and moved to account.microsoft.com/family.

Changes to linked accounts
If you’ve linked your kids’ Family Safety accounts, you’ll see that each of them are listed individually and that you now have to manage their settings separately for each device. We know this may be painful for some of you, but we’re doing this to make way for a simpler, better experience: roaming your child’s settings with their Microsoft account. We appreciate your patience as we make these changes. A few other notes:

If devices show up on your list that you no longer use, you can select “Remove” to get rid of them.

You’ll get a separate activity report email for each device.

Coming soon

Kids’ settings go with them
On Windows 10, you’ll need a Microsoft account in order to use Microsoft family whether you’re a part of a family as an adult or a child. When kids are added to a Microsoft family with a Microsoft account, any time they sign in to a Windows 10 device, their settings will be applied and their activity will be reported to the adults in their family. Adults can always turn off activity reporting or remove kids from the Microsoft family at account.microsoft.com/family.
Click to expand...

Source: Microsoft account | Whats new for Microsoft family

Vanessa Sohtun · May 27, 2020

Microsoft Account Family Settings: There is an account in my family I didn't create

Hi Andie,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

Sign in at account.microsoft.com/family with your Microsoft account on any PC or device

Click/tap on Remove under Adults in
Your family

Click/tap on the adult account you want to remove, and click/tap on Remove

You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family

Hope this helps

Windows 10: Family url always crashes https://account.microsoft.com/family/

Family url always crashes https://account.microsoft.com/family/

Family url always crashes https://account.microsoft.com/family/

Family url always crashes https://account.microsoft.com/family/

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