Windows 10: Fast Startup leads to audio/video issues in the Healthcare industry. Why is fast startup...

Dear Microsoft Team, I'm a Senior Technical Support Engineer at Teladoc Health, focused on network and security technologies essential for healthcare. I wish to highlight a critical issue with the Fast Startup feature in Windows 10 and newer versions, adversely affecting telehealth performance, particularly our software, Provider Access by Teladoc Health. Technical Issue:Fast Startup is causing performance hiccups in audio and video quality. We've been advising healthcare systems to disable it as a workaround. Operational Impact:This compromises high-acuity telehealth services,

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Is fast startup bad?

Hi Ariq,

I am Dave, I will help you with this.

The way fast startup works is, the contents of your RAM is written to the system drive, then on startup that is read back form the drive into RAM.

In reality if you have an SSD, there is very little difference in the startup time when Fast Startup is enabled or disabled.

Since you have an SSD, I would suggest it is best to disable Fast Startup, that would reduce the read/write count on the SSD and should prolong the lifespan of the SSD.

 

Fast startup on windows 10 anniversary

Hi,

For step-by-step instructions in troubleshooting Startup issue, kindly refer to this

link.

Should you have questions or clarifications, let us know.

Best regards,

 

Turn off Fast Startup

Hi Michel,

Please take note that you must be signed in as an Administrator to be able to turn fast startup on or off. Fast startup requires that
hibernate be enabled. If you disable hibernate, then it will also disable fast startup.

Steps on how to manually turn off the Fast Startup

• Open the Control Panel (icons view), and click on the
  Power Options icon.
• Click/tap on the Choose what the power buttons do link on the left side
• Click/tap on the Change settings that are currently unavailable link at the top
• If prompted by UAC, click/tap on Yes

If the option for turning off the Fast Startup is not available, then changing the registry key maybe required.

Note: Please note that configuring Registry key requires extra care as it might cause another issue with your system.

• Type RegEdit in the search field on your Task bar
  and open the Registry tool.On the left pane of the Registry window, locate
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power.
• On the right pane of the said location, check if the HiberbootEnabled
  is available. If not, we need to create it by clicking the right key of the mouse, select New
  and click on DWORD (32 bit) Value.
• Replace it with the word HiberbootEnabled under Name
  column.Data value must be zero (0) that will represent as the Fast Startup is turned off.
• Restart the computer for the changes to take effect.

Steps on how to disable UAC in Windows 10

• Type UAC in the search field on your Task bar. (If the search field isn't visible, right-click the
  Start button and choose Search.)
• Click Change User Account Control settings in the search results.
• To turn UAC off, drag the slider down to Never notify and click
  OK.
• You may be prompted to confirm your selection or enter an administrator password.
• Reboot your computer for the changes to take effect.

We look forward to your response.