Windows 10: Fatal error on MSFS 24 On WINDOWS 10

I have just installed MSFS2024 on Steam and I am having some problems with DirectX. About 30s after launching the game, two pop-ups appear. First one says "Impossible to create DirectX12 device. Error 0x887a0004DXGI_ERROR_UNSUPPORTED". The second one says something about hardware and compabilities with the App and D3D12Renderer_Z.From what I read it’s an issue with needing DirectX12_1 I think it’s called. I have an AMD Radeon RX 570, which is minimum specs for graphics for the game according to devs and many sources. I’m confused though because it’s obviously not running people say it o

:)

 

Fatal Error

I've been trying to format my system but right after it finishes formatting I get a Fatal Error during the Windows installation process. That Fatal Error is a Data Error (cyclic redundancy check). I know that it's because of my hard drives, but how do I fix this issue? I have 2 Seagate Barracuda 7200.10 250GB SATA II Hard Drives in RAID 0. Any help and suggestions would be greatly appreciated. *Smile

 

Windows 10 update fatal error

Hi,

In order to resolve your concern about fatal error C00000D4, we suggest that you follow the steps provided by
Deason Wu on this
link.

Let us know how it goes.

 

MSFS CTD

Dear AshleyAh Jack,

Welcome to the Microsoft Community



Thank you for reaching out and sorry to hear that you're experiencing crashes with Microsoft Flight Simulator. Let's try to resolve this issue together.

From the details you've provided, it seems like the crash may be related to the 'ntdll.dll' file, which is a vital system file used by Windows. Here are a few steps you can follow to try and resolve this issue:

1. Update Windows and MSFS: Ensure that both your Windows operating system and MSFS are up to date. Windows updates often include fixes for system files like 'ntdll.dll'.
   
2. Run MSFS as an Administrator: Right-click on the FlightSimulator.exe and select 'Run as administrator'. This can sometimes resolve permission issues that could be causing the crash.
   
3. Verify Integrity of Game Files: Since you have MSFS through Steam, you can verify the integrity of game files to ensure that none of the game files are corrupt or missing. To do this:
   
   • Right-click on Microsoft Flight Simulator in your Steam library.
     
   • Go to 'Properties' -> 'Local Files' tab -> 'Verify integrity of game files'.
     
4. Disable Background Applications: Sometimes, other running applications can interfere with the game. Try closing unnecessary background applications before launching MSFS.
   

If after following these steps the issue persists, please provide additional information such as any recent changes made to your system or additional error messages that appear. This will help us further diagnose the problem.

We appreciate your cooperation and patience. Let us know how it goes!



Best Regards,

Martin | Microsoft Community Support Specialist