Windows 10: faulting dwm.exe

Discus and support faulting dwm.exe in Windows 10 Drivers and Hardware to solve the problem; while playing games my display flashes black here is the event viewer error Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp:... Discussion in 'Windows 10 Drivers and Hardware' started by andynemchek, Jun 10, 2021.

  1. faulting dwm.exe


    while playing games my display flashes black here is the event viewer error Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595Faulting module name: ism.dll, version: 10.0.19041.985, time stamp: 0x5b4446b6Exception code: 0xc0000005Fault offset: 0x00000000000412cdFaulting process id: 0x4b0Faulting application start time: 0x01d75e570c5a0de4Faulting application path: C:\WINDOWS\system32\dwm.exeFaulting module&nbs

    :)
     
    andynemchek, Jun 10, 2021
    #1
  2. ricardobohner, Jun 10, 2021
    #2
  3. Garyw Win User
    kill dwm.exe windows 10 pro 64bit

    I found this link

    What is dwm.exe and why is it using so much memory?

    With this note: "The steps below only work for Windows Vista and Windows 7. Desktop Windows Manager is not displayed in the Services window on Windows 8 and Windows 10, and therefore cannot be turned off or disabled."

    These links have suggestions for improving performance:

    dwm.exe Desktop Window Manager High CPU on Windows 10 [Solved] - Driver Easy
    Fix: Dwm.exe issues in Windows 10
    I would start here:

    faulting dwm.exe [​IMG]
     
    Garyw, Jun 10, 2021
    #3
  4. Nikhar_K Win User

    faulting dwm.exe

    Faulting application name: bad_module_info when trying to run exe installer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to help you with the appropriate troubleshooting steps, please reply with the following details:



    • Do you receive any error message when you run the .exe installer?
    • Which version of Windows is installed on the computer currently? To check type:
      winver in the search bar on the Taskbar and hit Enter.


    As you have mentioned that you have Kaspersky installed on the computer, it could be that Kaspersky is blocking the installers to run. I suggest you to try disabling Kaspersky and see if that helps. Please follow the steps to disable Kaspersky:



    1. Type Kaspersky in the search bar on the
      Taskbar and open it from the search results.
    2. Now, click on Settings.
    3. Click on Additional and then click on
      Self-Defense.
    4. Clear the check box for
      Enable Self-Defense to disable Kaspersky.
    5. If you receive any prompt, click on Continue.

      Note: Disabling Antivirus software may open the computer to threats. Make sure to enable it after performing the troubleshooting.


    You can also check if the application that you are trying to run is Quarantined by Kaspersky. If the application is Quarantined, restore the application and see if that helps. Please follow the steps mentioned below:



    1. Type Kaspersky in the search bar on the
      Taskbar and open it from the search results.
    2. Click on More tools.
    3. In the Tools window, click on
      Quarantine
      .
    4. Look for the .exe installer that you are trying to run. If you find the installer, right click on it and select
      Restore to restore it to its original location.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 10, 2021
    #4
Thema:

faulting dwm.exe

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