Windows 10: Feature Updates making touchpad non-functional...solution needed

Ihave a HP Probook 430 G1, running W10, v.1909, build 18363.1256. Withthe end of service period fast approaching for v.1909, I want toupdate to v.20H2. However, updating the OS has proved to beproblematic.



Inmid- 2020 I updated to v.2004, but rolled back to v.1909 because mytouchpad/pointer would behave erratically before freezing completelywithin a few minutes of starting the laptop. Hoping this may be a bugwith the new v.2004, I rolled back to v.1909 and deferred updatingfor a few months. In September, I tried again, only to experience thesame issue...so I rolled back to v.1909. I recently updated fromv.1909 to v.20H2, and again had the same issue...the touchpad isrendered completely useless within minutes of starting the laptop.So, I again rolled back to v.1909.



Mydevice currently runs Microsoft driver v.10.0.18362.1 for PS/2 compatible mouse, and mytouchpad/pointer works fine. I did install Synaptics Driverv.19.0.19.63 whilst using W10, v.1909, but this too rendered thetouchpad useless, so I reverted to Microsoft v.10.0.18362.1.



Ineed to use a supported OS for security and stability, but updatingthe OS has proven to be pointless because doing so causes mytouchpad/pointer to become non-functional.



Howcan I remedy this situation? Oh...please note I am not a tech-savvy individual :, so please keep it as simple as possible. Thanks for any suggestions.

:)

 

SOLVED: Laptop Touchpad fully functional, but not in Universal apps

OK - sorted it finally :

• in step one/two above you delete the existing Synaptics drivers then have to reboot
• unfortunately when the PC restarts it installs some generic touchpad drivers which have the basic functionality
• So although step4 (run setup) appears to work, it hasn't actually done anything as the generic drivers are already there

So what you have to do is this...

• In device manager, select the mouse device and click update drivers.
• Then select Browse My Computer > Let me pick from a list > Have disk button, and select the folder with the new Synaptics drivers (I'm running 32-bit windows so selected ..\WinWDF\x86).
• The green progress bar shows the drivers are loading, then when it's all done you now have the new functionality installed - RESULT!!!
• 
  

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

functionality issues with Elan Touchpad after upgrading to Windows 10

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Method 3

If issue still persists, I suggest you to uninstall and reinstall the touchpad drivers in Compatibility mode and check if it works:

Follow the steps to uninstall the touchpad driver:

• Press Windows Key + X key.
• Click on Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.