Windows 10: February cumulative KB5010342 Jabra Bluetooth BSOD issue

Discus and support February cumulative KB5010342 Jabra Bluetooth BSOD issue in Windows 10 Installation and Upgrade to solve the problem; Hello, We have installed the KB5010342 on multiple computers on our company, many of them had an issue installing the update with error cod:... Discussion in 'Windows 10 Installation and Upgrade' started by AnaTresca, Mar 7, 2022.

  1. AnaTresca Win User

    February cumulative KB5010342 Jabra Bluetooth BSOD issue


    Hello, We have installed the KB5010342 on multiple computers on our company, many of them had an issue installing the update with error cod: Installation Failure: Windows failed to install the following update with error 0x800f0845: 2022-02 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems KB5010342On other computers were the update was installed, when the user pairs a jabra headset it instantly goes to BSOD. Is this something someone else has experienced? I ca

    :)
     
    AnaTresca, Mar 7, 2022
    #1

  2. bluetooth headset?

    Hello,

    Can you sugegst me which bluetooth headset i shd buy for any mobile? (at present i'm using nokia 5800)

    jabra,plantronics,nokia,samsung,bluedio,other??

    Code: http://shop.ebay.in/Bluetooth-Headsets-/119502/i.html[/quote] Plz check above eBay India listing and tell some good options within 1000/- INR.

    thx..
     
    freebird_9924, Mar 7, 2022
    #2
  3. How To Pair Jabra Bluetooth Headphones with Windows 10 (Jabra Elite)

    The Problem

    Your Jabra Elite Sport or e-series headset is not showing up in the available bluetooth devices list in Windows 10 but is working fine on your smartphone or iDevice.

    The Cause

    This is because Jabra products are designed to use the newest bluetooth protocol identification settings by default starting early 2018. Almost all modern phones can connect to an ambient bluetooth signal (this is the signal the device sends out when
    not in pairing mode, which is the default for all newer Jabra products when you first turn them on). When it detects the ambient signal, newer phones detect the device name and it shows up in your list. When you press connect, the phone requests
    to pair to the device, the device enters into pairing mode, connects, exits pairing mode almost instantaneously, and the two are connected. Windows 10 on the other hand refuses to show bluetooth devices using new ambient pairing requests.

    The Solution

    The only way you can get Windows 10 to recognize your device is to put it in
    real
    (legacy) pairing mode first. Luckily for me my Jabra product (Elite Sport) is capable of entering pairing mode. To do this, I located the general purpose button (you might have a model with a separate pairing button) and put on the earpiece. I
    held the button down past the welcome sound, past bluetooth connect (this is where the blue light began to flash on my headset) and even longer until the blue light flashes in a weird pattern and the device speaks to you. The message I got was "now go ahead
    and connect your other bluetooth devices." Immediately after this message, the device popped up in Windows 10 and was easily connected.

    Note

    None of the aforementioned information was found in the instruction manual that came with the device. I had to go online to the device datasheet and manufacturer's information to get it. Jabra devices clearly don't officially support any devices other than
    phones, but with a little bit of luck, your devices might be compatible. If these steps do not work, your device may not support legacy
    real pairing mode or your windows computer may not be configured correctly. I have seen several posts describing bluetooth problems after a recent Windows update.

    Good luck and happy listening!
     
    JudsonHudson, Mar 7, 2022
    #3
  4. Nikhar_K Win User

    February cumulative KB5010342 Jabra Bluetooth BSOD issue

    Jabra suite software

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues in installing Jabra Suite software on your computer. I’ll certainly assist you with this.



    However, please let us know:



    • From where did you download the software?
    • How did you run a compatibility check?


    I would suggest you to try installing the software in compatibility mode and see if that allows you to install it. Refer the steps mentioned in the article
    Make older apps or programs compatible with Windows 10.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 7, 2022
    #4
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February cumulative KB5010342 Jabra Bluetooth BSOD issue

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