Windows 10: FED UP WITH MICROSOFT AND LOSING PHOTOS

I am so sick and tired of losing pictures while writing in my journal which includes photos that cannot be replaced: photos of my children and our family from years past-- many now lost; photos of my son who has passed away -- now lost. It there anything better than Microsoft for journaling that will not lose pre

:)

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

Photos help

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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1.63 gb in empty photos app

Hi James,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• Is there any hidden files and folders in photo app?

This issue could be caused due to a corrupted system file. I would suggest you try these steps and check:

I would suggest you try the restore library option and check if it helps. Please back up all the files in the library before trying this, just to make sure you don’t lose any files. Refer these steps:

• Open Windows explorer
• In the left panel, locate Library and right click on it
• Click “restore default libraries” option
• Check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Microsoft Photos

Hi Catherine,

We would like to know more information about this concern. Please answer the following questions:

• Have you tried opening some of the pictures to a different computer?
• Is there any error message when you open a picture?
• Is it only happening with photos?

We also suggest that you reset Photos application by following these steps:

• Click Windows icon.
• Choose Settings or Gear icon.
• Go to System.
• Click Apps & features then click Photos.
• Select Advanced options then Reset.

Looking forward to your reply.