Windows 10: Feedback Hub: Trouble Signing In

Hi, it's Annabelle.I'm having trouble signing in to the Feedback Hub. I know I've entered the right credentials, but then I suddenly get this. Is there any particular reason why this is happening when I just recently installed the latest security and feature updates for Windows 10?

:)

 

Unable to sign in to Feedback Hub

Hi,

There are various reasons why you can't sign in to Feedback hub. It is possible that it can be due to incorrect password. To better assist you we'd like to gather more information:

• Did you get any error messages when you try to sign in to Feedback hub?
• Are you trying to access the Feedback hub in a browser?
• Have you made any recent changes before this issue occur?

We're looking forward to your response.

 

insider feedback hub

Hi,

We need to ask you the following questions so we can help you with your concern:

• When did you started to notice that feedback hub could not sign you in?
• Do you remember when was the last time you were able to use the feedback hub?
• Did you receive any error message when you open feedback hub?
• Have you already tried updating your Windows Insider version?
• What other troubleshooting steps have you done so far?

We will be waiting for your response.

 

Unable to sign in to Feedback Hub

Hi Rose

This is the steps I can take on boot up. If it helps

When I boot up the system, have 2 screen options either as Administrator or myself.

If I select administrator no password required.

And run Feedback Hub get an error message

"This app cant open feedback hub cant be opened using the builtin administrator A/c. Sign in with a different a/c and try again."

If I select myself and can use either Pin # or password

And run Feedback Hub

Please sign in

Get 3 options

Use this account *** Email address is removed for privacy ***

Use different account "either"

Microsoft account or

Workplace or school account

Selecting Use this account results in

Please sign in

Sign in with Microsoft account to use Feedback Hub.

Results in Lets get you signed in Back were we started.

Regards

John