Windows 10: File Explorer close/crash randomly

Greetings,

I'd rather not to call this "crash" because windows didn't even tell me there is a "crash". The file explorer just randomly close. No crash, no lags. And no, I'm not on Network sharing or something like that. This a personal PC.

I've been experiencing this problem for quite some time, at first i tried to ignore it because it only has minor impact, it's not like it's burning my Rig.
But after a while, it's start getting really annoying. You know, when you open multiple file explorer and all of them contain the files that you want to open and boom!!, it disappeared. Everything closed, like Casper and his uncles play with my PC and close all the file explorer.
I already searched many solutions? online which most suggest similar things like :

1. run sfc /scannow
2. run Dism etc

3. disable fast start up i seriously laughed at my self for trying this one, but i'm desperate so i try i anyway
3. update drivers

and many other similar but useless solution, which of course none of them work. Frustrated, my last hope is this forums. I will put the information i got from the Event viewer here :

Log Name: Application

Source: Application Error

Date: 2/25/2020 3:52:20 PM

Event ID: 1000

Task Category: 100

Level: Error

Keywords: Classic

User: N/A

Computer: MSi-B450

Description:

Faulting application name: explorer.exe, version: 10.0.18362.628, time stamp: 0xc3041aa6

Faulting module name: ntdll.dll, version: 10.0.18362.657, time stamp: 0x64d10ee0

Exception code: 0xc0000374

Fault offset: 0x00000000000f92a9

Faulting process id: 0x21b0

Faulting application start time: 0x01d5ebad2fe43ba6

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 4dd44c3d-6b7c-4a9e-a174-554072b8dbdf

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-02-25T08:52:20.806352000Z" />

<EventRecordID>1488</EventRecordID>

<Channel>Application</Channel>

<Computer>MSi-B450</Computer>

<Security />

</System>

<EventData>

<Data>explorer.exe</Data>

<Data>10.0.18362.628</Data>

<Data>c3041aa6</Data>

<Data>ntdll.dll</Data>

<Data>10.0.18362.657</Data>

<Data>64d10ee0</Data>

<Data>c0000374</Data>

<Data>00000000000f92a9</Data>

<Data>21b0</Data>

<Data>01d5ebad2fe43ba6</Data>

<Data>C:\Windows\explorer.exe</Data>

<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

<Data>4dd44c3d-6b7c-4a9e-a174-554072b8dbdf</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>


I really suspicious with this "ntdll.dll"
I already clean re-install my windows, deleted everything, everything run fine but after just a few days the problem is back.
I've been using Windows for years since windows XP, encountered many problems, but this is the first time i encounter a problem i failed to solve.

Please any PC expert that already solve similar case as me, can you please share your knowledge with this stranger. You are my last hope :

P.S Sorry for the long post

:)

 

file explorer keeps closing randomly

I can't use file explorer - it keeps closing randomly

 

Windows Explorer closes randomly (does not crash)

Hopefully you'll see this and have a chance to respond. Where and how is the change you're talking about made specifically? I have a client who has a series of Win 10 machines where Explorer closes (no crash, just closes) randomly, all day long. This seems
like the ticket, just need more info.

 

file explorer crashes

Effective Way to Solve the File Explorer Crashes Issue

You can try the following steps:

1. Tap down the Windows button first to activate the search bar.
2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
3. Next, in the search bar type file.
4. Now, from the search results click on File Explorer Options.
5. Then, click on the Clean button.
6. Lastly, click on Apply and then on OK.

References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/