Windows 10: File Explorer - Copy/Cut and Paste function not working

Discus and support File Explorer - Copy/Cut and Paste function not working in Windows 10 Support to solve the problem; Hi there, I need some help seeing at MS Support could not solve the problem. When trying to copy and paste a file from File Explorer (or Desktop),... Discussion in 'Windows 10 Support' started by Barend, Oct 20, 2015.

  1. Barend Win User

    File Explorer - Copy/Cut and Paste function not working


    Hi there, I need some help seeing at MS Support could not solve the problem.

    When trying to copy and paste a file from File Explorer (or Desktop), my "Paste" operations remains disabled. As if the copy operation never actually copied the file. I also noticed that when I select "Cut" (file/icon becomes somewhat transparent), then moment I right click on the location where I would like to paste, the file/icon that the transparency stops, and once again the "Paste" function is not available.

    The same goes for Ctrl+X/Ctrl+C and Ctrl+V. This also does not work.

    When I boot into safe mode the operation works however, and intermittently in "normal" mode the operation does work. It seems as if some service/driver/thing stops the functionality.

    Please assist, I will provide additional information if required.

    Thanks,


    :)
     
    Barend, Oct 20, 2015
    #1

  2. File explorer - cannot cut copy and paste why ????

    Hi jai Shroff,

    I suggest you to follow the steps mentioned below:

    Step 1: Safe Mode with Networking

    I suggest you to Start Windows in Safe Mode with Networking and check if it helps.

    Follow the instructions provided below.

    • Press the 'Windows +I' key on the keyboard.
    • Click on Update and Security.
    • Click on Recovery option.
    • Under Advanced Startup, click Restart now.
    • Click on Troubleshoot, Advanced options,
      Startup Settings.
    • Click Restart, select Safe Mode with Networking
      and then press Enter.

    Note:
    Restart the computer to start in normal mode.

    If the issue doesn't occur in Safe mode with networking then place the computer in a Clean Boot and check.

    Step 2: Clean boot

    Follow the Microsoft help article to perform clean boot.

    How to perform a clean boot in Windows



    Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with Clean

    Boot of the KB article to boot the computer in normal startup after fixing the issue.

    Hope it helps,
     
    Nikko Garcia, Oct 20, 2015
    #2
  3. File explorer - cannot cut copy and paste why ????

    It's a new laptop i purchased. when i sync my phone to the laptop and try to move my data from the phone to the pc it deleted my data instead of moving it. I lost all my images from the phone. this is rubbish. Why i cannot cut copy paste images or videos
    from phone to pc and pc to phone
     
    jai shroff, Oct 20, 2015
    #3
  4. azasadny Win User

    File Explorer - Copy/Cut and Paste function not working

    Barend,

    I had a similar issue and I uninstalled Adobe Reader and now everything works. did you recently install Adobe Reader, by any chance?
     
    azasadny, Oct 20, 2015
    #4
  5. Barend Win User
    Hi Azasadny,

    My system was upgraded from Win 8 Pro to Win 10 Pro, and Adobe Reader XI was installed prior to the upgrade, so in essence it was always there. I tried uninstalling Adobe Reader, restarting and trying a copy and paste command again, but still no luck.

    Thanks for the proposal though...
     
    Barend, Oct 20, 2015
    #5
  6. perichi Win User
    Hello...
    Barend, did you find a solution for this? I have the same issue...
    THX
     
    perichi, Dec 20, 2015
    #6
  7. Right click start button go to program and features and see if you can uninstall it there then reinstall it ok or go to their site and try from there
     
    hTconeM9user, Dec 20, 2015
    #7
  8. davidhk Win User

    File Explorer - Copy/Cut and Paste function not working

    Until you find a solution on Copy/paste problem, I'd like to suggest you a better ( in my opinion ) way.......
    Copy To and Move To option in right click Context Menu.
    Use this tutorial :
    https://www.tenforums.com/tutorials/2...dows-10-a.html

    Once downloaded and enabled, all you need to do is ...............
    Right click at the file/folder > click Copy To > navigate to the destination location > select the location > click Copy.

    Same method applies to Move To.
     
    davidhk, Dec 20, 2015
    #8
  9. perichi Win User
    Thank you. It helps for now but ctrl-c and v option is essential feature in windows... would really like to have it back... *Sad
    Everywhere else works... only win10 file explorer is the problem....strange...

     
    perichi, Dec 22, 2015
    #9
  10. davidhk Win User
    Agree.
    But at least for now, you have something you can use.
     
    davidhk, Dec 22, 2015
    #10
  11. davidhk Win User
    By the way, have you run a system file check to look for corrupt files ? It will try to do repair if any found.

    If you have not tried that, give it a try..............................
    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
     
    davidhk, Dec 22, 2015
    #11
  12. perichi Win User
    Thank you. Windows Resource Protection did not find any integrity violations. So...problem is elsewhere.... hm...
     
    perichi, Dec 22, 2015
    #12
  13. davidhk Win User

    File Explorer - Copy/Cut and Paste function not working

    I have no more idea to help.
    Sorry.
     
    davidhk, Dec 22, 2015
    #13
  14. kkehoe Win User
    If your problem is identical to the original poster with respect to everything working OK in Safe Mode, then it's not likely an operating system issue.

    Something in your startup menu is probably causing the problem. I would look at security software as a start but you may have to use "msconfig" to disable your startup items and narrow down the problem.

    Kevin
     
    kkehoe, Apr 4, 2018
    #14
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File Explorer - Copy/Cut and Paste function not working

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