Windows 10: File explorer crash, BEX64, KERNELBASE.dll, need someone who understand about dump files

My file explorer sometimes restarts itself on my Alienware m16 R1 with windows 11, help please. First my PC freezes for 1-3 seconds, then file explorer restarts itself. When file explorer restarts the PC blinks, and luckily, after file explorer restarts itself, everything is still open except for the file explorer, so I have to reopen all what was in the file explorer before the crash-restart, what is really annoying. Please don't tell me general fixes like "sfc /scannow" and etc, these are general fixes that for a lot of people don't solve anything. I need someone who understand windows dump

:)

 

Windows Explorer crashing due to large files

thats wierd... iv never had a large file crash explorer before....


and i have files ranging upto 80GB...

 

How do I read or understand dump file?

Yeah axe0 I was thinking the same thing, because even thou I got the crash dump file, this morning, my OS never crashed, or rebooted. Everything was running ok, but I did manually reboot anyways just to make sure. I was just trying to figure out what Windows 10 did, or what happened to make the crash dump file. As you can tell, I don't know much at all about trying to understand or read the crash dump info. But......my OS is running fine, everything is working.

 

file explorer crashes

Effective Way to Solve the File Explorer Crashes Issue

You can try the following steps:

1. Tap down the Windows button first to activate the search bar.
2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
3. Next, in the search bar type file.
4. Now, from the search results click on File Explorer Options.
5. Then, click on the Clean button.
6. Lastly, click on Apply and then on OK.

References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/