Windows 10: File Explorer crashes when take a right-click in quick access

Discus and support File Explorer crashes when take a right-click in quick access in Windows 10 Network and Sharing to solve the problem; Hello. I use Windows 10 Home Single Language. I've got a trouble when using Quick Access. When I take a right-click at any folder and Desktop,... Discussion in 'Windows 10 Network and Sharing' started by Josh Pham, Apr 14, 2020.

  1. Josh Pham Win User

    File Explorer crashes when take a right-click in quick access


    Hello. I use Windows 10 Home Single Language. I've got a trouble when using Quick Access. When I take a right-click at any folder and Desktop, Download, Pictures,..., File Explorer immediately crashes. I've tried DISM and SFC but it only fix the issue in a short time.
    Here are the details:

    Description
    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 10.0.18362.693
    Application Timestamp: 587c1978
    Fault Module Name: shcore.dll
    Fault Module Version: 10.0.18362.752
    Fault Module Timestamp: 40d2bd6e
    Exception Code: c0000005
    Exception Offset: 0000000000029f07
    OS Version: 10.0.18363.2.0.0.768.100
    Locale ID: 1033
    Additional Information 1: 4e0a
    Additional Information 2: 4e0a22562ce121798d19db268971cbbc
    Additional Information 3: 7c8f
    Additional Information 4: 7c8fef046b8bbd6860ed3e64434c427c

    Extra information about the problem
    Bucket ID: 68caec4956381d526145f96034762f33 1244675063630147379

    :)
     
    Josh Pham, Apr 14, 2020
    #1
  2. Mark Ole Win User

    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Apr 14, 2020
    #2
  3. File Explorer Crashes Due To Quick Access - Registry Fix?

    I was following a guide suggesting putting custom items in the File Explorer Quick Access Panel.
    I think I actually set something already in the quick panel - or a "divider line", which I was trying to move to the right so I could see what was in the quick panel already - to be in the quick panel.
    At which point File Explorer crashed.
    An attempt to open it, whether from a desktop folder or the taskbar, crashes (and also wipes and reups the taskbar contents).
    Opening File Explorer Options from the start button, clearing the cache and unticking the two boxes for showing history in the Quick Access panel does NOT help.
    Basically, I've lost file explorer. There must be registry entries that could reset the Quick Access to its original state.
    Help!
    Thanks)
     
    Wombat Pete, Apr 14, 2020
    #3
  4. Edwin Win User

    File Explorer crashes when take a right-click in quick access

    File Explorer Crashes Due To Quick Access - Registry Fix?

    Hi Pete, Welcome to tenforums! File Explorer crashes when take a right-click in quick access :)

    Do you have a link to that guide?
     
    Edwin, Apr 14, 2020
    #4
Thema:

File Explorer crashes when take a right-click in quick access

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