Windows 10: File Explorer Crashing when clicking 8k video files

Hi,Recently I attempted to move files from my Samsung phone which records in 8k video quality. I migrated the files just fine but now when I try to open them or right click to move them back to the phone it cause windows file explorer to crash and reboot. Is this a known issue? is it an issue on my end or has Android video processing gotten so far ahead of windows that the files are completely incompatible?Wondering what i should do. To clarify the issue is only with 8k video and not 4k and its not RAM because my phone runs them with 16GB and my PC has 64GB.

:)

 

File Explorer - Right click and crashing

Hello

Please see my You Tube Demo video - when I right click on a file within File Explorer on Windows 10 it crashes; here is a video demo of the crash - as you can see the Bar down the bottom is disappearing

Please can anyone suggest a fix.

 

Windows Explorer crashing due to large files

thats wierd... iv never had a large file crash explorer before....


and i have files ranging upto 80GB...

 

file explorer crashes

Effective Way to Solve the File Explorer Crashes Issue

You can try the following steps:

1. Tap down the Windows button first to activate the search bar.
2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
3. Next, in the search bar type file.
4. Now, from the search results click on File Explorer Options.
5. Then, click on the Clean button.
6. Lastly, click on Apply and then on OK.

References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/