Windows 10: File Explorer crashing with using windows display scaling.

Am at Windows 10 V 1803 OS Build 17134.648.

I have a 4k monitor and just installed an AMD graphics card. Worked with AMD to resolve but I figured out is cause by scaling. If I don't enable any scaling I don't have the problem but the icons and text is verrrry small on my monitor.

I saw many threads for fixes in older builds, is anyone still having this issue at the build level i am at?

:)

 

Windows 10 scaling display causing explorer crashes

Hi,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

Sorry for the inconvenience caused.

This can also occur if you had recently connected a 4K display and was attempting to run at 175% scaling on that display.

Which Build are you currently in?

I would suggest you to check your PC for updates and download the latest builds as there was already a fix for this in Build 14251.

• We fixed an issue where File Explorer would crash frequently when DPI settings were at 175%.
• We fixed the issue where some PC games would crash switching from windowed mode to full screen, upon game resolution change, or upon launch due to a bug in Windows graphics stack. So play your games! If you run into any issues – please let us know by reporting
  in the Feedback app and include the game title.
• We fixed the issue where applications such as Narrator, Magnifier, and third-party assistive technologies may experience intermittent issues or crashes.

Hope this post helps. Get back to us for further queries. We are happy to help!

 

Windows 10 scaling display causing explorer crashes

There seems to be a connection between changing the display scaling and explorer crashes.

After installation my scaling was set to 200% by the installation routine. If I change that to 175% I start having issues with the explorer to crash (this is on a brand new installation). When I change it back to 200% all good again.

Searching for the issue, it seems I am not alone, but the only fix at the moment seems to be to change it back to the default size.

Are there any other solutions available? Is there a MS statement about the issue?

(Hardware is a Lenovo Ultrabook with an Intel 5500 graphic chip)

 

Windows explorer crashing

Hi,

I am having the same problem as the OP in this thread.
Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

Thanks in advance.