Windows 10: File Explorer fails to find files ONLY when initiated from Start

Title. If I search from start Win key, select "Documents" and then click "Search in File Explorer," it opens File Explorer to conduct the search, then finds no results even though the files exist. The search is being conducted from "This PC."If I open another instance of File Explorer manually which opens to "This PC" by default and then conduct the same search, it locates all the files like it is supposed to.Performing the search from Start again, there are no results even though it just found them. If I go to the menu on the left and click on a different directory I clicked "3D Objects"

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"This file can't be previewed" problem in explorer

Hi Deborah,

For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Since when have you been experiencing this issue?
• Were there any changes on your PC before this happened like software or updates installed?

For initial troubleshooting, we suggest that you follow the steps listed below:

• Open File Explorer.
• Access this link
  
  C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
• Delete all the files.
• After deleting the files kindly try and see if there's a thumbnail preview of your files.

We're looking forward to your response.

 

File explorer icon from taskbar dissappears while working on it

Hi,

To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

• Click the Start Menu.
• Right-click File Explorer.
• Choose Pin to taskbar.

If you need further assistance, feel free to reply to this post.

 

Lagging File Explorer


How old is your HDD?

If it is starting to fail (e.g. developing dodgy blocks/sectors) you can experience long delays when you try to access files on it.

Regardless of its age, I would suggest that you immediately backup your:

• Personal files
• Driver installers
• Program installers and keys