Windows 10: File Explorer freezing randomly in Wnidows 11

Discus and support File Explorer freezing randomly in Wnidows 11 in Windows 10 Gaming to solve the problem; Hi,I have a user that is experiencing strange issue with file explorer... Quite often during the day, her file explorer freezes.. or doesn't work... Discussion in 'Windows 10 Gaming' started by Michal Sumega, Sep 25, 2023.

  1. MICHAL SUMEGA
    Michal Sumega Win User

    File Explorer freezing randomly in Wnidows 11


    Hi,I have a user that is experiencing strange issue with file explorer... Quite often during the day, her file explorer freezes.. or doesn't work properly when browsing through the folders, the path does not change. Closing / re-opening file explorer helps...Now, the user has received a new laptop just 3 weeks ago and is still experiencing the same/very similar issues. What could be wrong there? What can I check/fix to resolve this issue? I've ran "sfc /scannow" which completed with no issues found. User's Windows is regularly updatedThanks.

    :)
     
    Michal Sumega, Sep 25, 2023
    #1
  2. MICHELLE HER
    Michelle Her Win User

    Win 10 Windows Explorer started freezing randomly

    Hi,

    Provide the answers to the following for us to be able to learn more about the issue you're experiencing with your File Explorer:

    • Is your Windows 10 up-to-date?
    • Are your drivers updated? If not yet, you can follow the steps found on this
      link       on how to update your drivers in Windows 10.
    • What are the changes made or the things you've done before your File Explorer freezes randomly?

    Regards.
     
    Michelle Her, Sep 25, 2023
    #2
  3. MOUNTAIN DEW
    Mountain Dew Win User
    Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Sep 25, 2023
    #3
  4. BLACKJACQUES
    BlackJacques Win User

    File Explorer freezing randomly in Wnidows 11

    Win 10 Windows Explorer started freezing randomly

    • Windows 10 is up-to-date, you can check the sysinfo files I uploaded if you don't believe me.
    • Drivers are up-to-date.
    • This was mentioned in the original message. I installed Apple iTunes, and then uninstalled it.
     
    BlackJacques, Sep 25, 2023
    #4
Thema:

File Explorer freezing randomly in Wnidows 11

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