Windows 10: File Explorer frequently stops responding when accessed from another software

Discus and support File Explorer frequently stops responding when accessed from another software in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm running Windows 10 Pro on Surface Book 1. Whenever a third party software like Chrome or Photoshop or anything accessed File Explorer to save or... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by wantoun, Mar 7, 2020.

  1. wantoun Win User

    File Explorer frequently stops responding when accessed from another software


    I'm running Windows 10 Pro on Surface Book 1.

    Whenever a third party software like Chrome or Photoshop or anything accessed File Explorer to save or upload a file, it stops responding for 2 to 3 minutes before starting to respond again. It's very annoying.


    Any suggestions as to what could be the cause?

    :)
     
    wantoun, Mar 7, 2020
    #1
  2. Hayden93 Win User

    Windows file explorer has stopped responding

    Hi everyone,
    Having an issue with a clients laptop. File explorer stops responding when the Quick Access tab is opened. After some testing I was able to stop the problem in Quick Access options ticking "show recently used files in Quick Access" and "Show frequently used folders in Quick Access", hitting clear and restoring defaults.
    That job had left the shop, the laptop is now back a month later with the same issue. Is there a way that I can fix this specific permanently?
    -Hayden
     
    Hayden93, Mar 7, 2020
    #2
  3. Mark Ole Win User
    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Mar 7, 2020
    #3
  4. CuriousD Win User

    File Explorer frequently stops responding when accessed from another software

    Windows Explorer Stops Responding on Certain Folder


    Hello. Recently, I had two instances when Windows Explorer stopped responding when I tried to access a folder. The first time, it seemed to focus on two video files and when I deleted the files, the folder was fine. The next time, I could not access the folder. I could access my back up on the NAS drive, but Windows Explorer would stop responding when I tried to access the folder on my secondary hard drive on the computer. I deleted the folder and copied the folder from the NAS drive to the secondary drive, but it yielded the same problem. I renamed the folder and I am now able to access the folder.

    Do these two instances suggest a problem with my hard drive or with my current state of Windows 10?

    Thanks for your input.
     
    CuriousD, Mar 7, 2020
    #4
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File Explorer frequently stops responding when accessed from another software

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