Windows 10: File Explorer is suddenly, unusually sluggish

Discus and support File Explorer is suddenly, unusually sluggish in Windows 10 Gaming to solve the problem; I'm running Windows 10 Pro on a pc with the following specs.3.30GHz16GB RAM512GB SSDThis machine is typically swift and responsive. However, in the... Discussion in 'Windows 10 Gaming' started by CustomStrat, Oct 3, 2024.

  1. File Explorer is suddenly, unusually sluggish


    I'm running Windows 10 Pro on a pc with the following specs.3.30GHz16GB RAM512GB SSDThis machine is typically swift and responsive. However, in the past couple of days, whenever I open File Explorer it seems extremely sluggish. I get a progress bar that sits at nearly complete but doesn't seem to complete. Right now I've been waiting nearly 30 minutes for the Quick Access window to open.The only change of any sort that I've made is the recent addition of an external 2TB SSD. Could that be the cause and, other than disconnecting it, is there anything I can do to remedy this situation?

    :)
     
    CustomStrat, Oct 3, 2024
    #1
  2. Ralph Sta Win User

    File explorer icon from taskbar dissappears while working on it

    Hi,

    To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

    • Click the Start Menu.
    • Right-click File Explorer.
    • Choose Pin to taskbar.

    If you need further assistance, feel free to reply to this post.
     
    Ralph Sta, Oct 3, 2024
    #2
  3. File Explorer crashes on Quick Access Recent files item

    Hi Loreto,

    Clearing recent files does indeed allow File Explorer to open but my client did as I suggested and left recent files turned off for a few days and then turned it back on. It worked for a while but then started crashing again.

    Two users at the same site have now reported the same problem which suggests it's not an individual user doing something unusual. It is very possible that they are working on the same documents in the same project.

    The kind of documents in there will be:

    • Documents opened directly from SharePoint
    • Documents opened from File Explorer viewing a SharePoint document library
    • Documents opened from File Explorer using a mapped drive to a SharePoint document library
    • Documents opened from Office 365 OneDrive

    It's definitely a bug! Some threads have suggested bizarrely that it's linked to screen scaling?? And they do have a monitor and laptop screen with different scaling.

    Cheers, Rob.
     
    Rob Nicholson (Home), Oct 3, 2024
    #3
  4. Paolo Mag Win User

    File Explorer is suddenly, unusually sluggish

    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, Oct 3, 2024
    #4
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File Explorer is suddenly, unusually sluggish

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