Windows 10: File explorer keeps crashing in Win 10

Discus and support File explorer keeps crashing in Win 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Week ago File Explorer started to crash. It hapens all the time when I open two windows with different folders. Here is the problem description:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Gencijs, Sep 25, 2019.

  1. Gencijs Win User

    File explorer keeps crashing in Win 10


    Week ago File Explorer started to crash. It hapens all the time when I open two windows with different folders.

    Here is the problem description:


    Description

    Faulting Application Path: C:\Windows\explorer.exe



    Problem signature

    Problem Event Name: APPCRASH

    Application Name: Explorer.EXE

    Application Version: 10.0.17763.719

    Application Timestamp: 578f7aa5

    Fault Module Name: StackHash_4ca8

    Fault Module Version: 10.0.17763.737

    Fault Module Timestamp: ed90036f

    Exception Code: c0000374

    Exception Offset: PCH_10_FROM_ntdll+0x00000000000A02B4

    OS Version: 10.0.17763.2.0.0.768.101

    Locale ID: 1033

    Additional Information 1: 4ca8

    Additional Information 2: 4ca8d2eb5342084fe09933ed1a374160

    Additional Information 3: 7c93

    Additional Information 4: 7c93ab308728677f5b28b94e099f0595


    How to solve this problem. I did not succeed finding solution on the web

    :)
     
    Gencijs, Sep 25, 2019
    #1
  2. Jaune Bel Win User

    Windows explorer (File explorer) Keeps crashing

    Hi,

    For us to know more about this issue, kindly answer the following questions:

    • Are you getting any error messages whenever the File Explorer crashes?
    • Are you experiencing other issues aside from this after the update?

    We suggest that you check on this article on
    How to perform a clean boot in Windows
    and try to open the Windows File Explorer again. If the issue still persists, you can check on this

    link
    and try the second method given by ThofikAhamad.

    Let us know how it goes.
     
    Jaune Bel, Sep 26, 2019
    #2
  3. GaryA73 Win User
    Win 10 - File Explorer Crashes

    This is what I ended up doing after trying other suggested things to fix my constantly crashing File Explorer. It did the trick!

    It is kind of a pain to have to go back and reinstall all my programs, but it is nice that it saves a list of them in a file that you can refer to as you go to restore all your programs. I am trying to keep a close watch on the computer to see if it starts
    acting up again. Then I would look to the latest program I installed as being the culprit.

    Thanks!
     
    GaryA73, Sep 26, 2019
    #3
  4. Deygus Win User

    File explorer keeps crashing in Win 10

    File Explorer in Windows 10 keeps crashing

    I have this problem as well and can confirm that it's an issue somewhere inside of Windows 10 and I have not yet found a fix for it either after several attempts. It happened after upgrading to Windows 10 even on a clean install of it a bit later on after
    having a crash where Win 10 failed on me for some odd reason. I've never had a file explorer issue with the previous version Win 8.1
     
    Deygus, Sep 26, 2019
    #4
Thema:

File explorer keeps crashing in Win 10

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