Windows 10: File Explorer keeps freezing

When I open the File Explorer, I can see my folders and files. However a few minutes later File Explorer freezes. So I have to close the File Explorer then start it again

:)

 

window file explorer freezes while black strip comes above the explorer window

Hi Sunny,

Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
we troubleshoot.

If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

• Open Task Manager by typing it in the Cortana search bar, then press Enter.
• Look for Windows Explorer, then right-click it and select End task.
• The taskbar will disappear at the bottom of your screen.
• On the Task Manager, look for any installed application like your browser.
• Right-click it and select the Open file location. A new window will appear.
  
• Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
• Type in explorer.exe and press Enter.

It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

Keep us posted after performing the troubleshooting steps.

 

Feb 2019: File explorer keeps freezing after opening a file

Hi Casey,



Thank you for writing to Microsoft Community Forums.



I understand the inconvenience you are facing in accessing the files/folders. I also appreciate your effort in trying to fix the issue.



Provide us additional information to assist you better with this issue:

1. Are you getting any specific error code/error message while trying to open the file?
   
2. Are you aware of any recent changes made on the device?
   
3. Which version of Windows are running on your device?
   

Refer the article Which Windows operating system am I running for the information.



However, I would suggest you to follow the steps mentioned below.



Method 1

Restart Windows Explorer

1. Click on Start, type in “Task Manager”
   
2. Now go to Process tab. Click on Windows Explorer and
   Restart.
   
3. Then check the status of the issue.
   
4. If the issue still persist, try with the method 2.
   

Method 2

I suggest you to try the suggested steps from the article Fix File Explorer
if it won't open or start and check the status of the issue.





Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.







Muralidhar

Microsoft Community Moderator

 

File Explorer Keeps Freezing with .docx FIles

Can't link the File Converter - I guess because it does not show up as a "program" - so it does not show up in the list as an option.

And of course, if I click on a .docx file in File Explorer, it freezes up. It used to not do that - that's the issue I want to fix in the first place, hence my post here.

Anyone know how to uninstall the File Converter when it does not show up in the programs list?