Windows 10: File Explorer not opening while OneDrive is running

Hello,


I'm having this problem for a while now. Sometimes when I start my laptop, the file explorer doesn't open when I click on it. Even if I try to open some specific folders via the start/search bar. All of the times that it happens, the OneDrive program seems to not be working as well, because I try to click on the icon near the notifications button, but nothing happens when I do so.


I have tried to restart the file explorer via task manager, but it doesn't help, but if I shut down OneDrive via task manager, the files explorer starts working as usual, but without the OneDrive functions. If I start OneDrive after shutting it down and then opening file explorer, it works fine.

I have the always backup option on OneDrive enabled to the Desktop and Documents folders.


If I open a program, Excel for example, and try to access a file that is on OneDrive via that, it works normally.


Usually when I have this issue, I try to restart my laptop and it tends to go away, but I'm starting to have this issue more often, almost like a 50% chance of it happening when I start the computer.


Cheers.

:)

 

Explorer hangs when opening OneDrive folder

Hi,

Thank you for writing to Microsoft Community forum.

You may try the steps listed below and check if it works.

Uninstall OneDrive:

• Search ‘CMD’ from the start menu and choose ‘Command Prompt (Admin).
  
• Copy paste the following command and hit enter:
  
  taskkill /f /im OneDrive.exe
  
• Copy paste the following command and hit enter once the command mentioned above is completed:
  
  %SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall
  

Delete OneDrive related files:

• Open ‘File Explorer’ and type ‘%UserProfile%\OneDrive’ in the address bar.
  
• Select all the files and Delete.
  
• Type ‘%LocalAppData%\Microsoft\OneDrive’ in the address bar and tap Enter.
  
• Right click the logs folder and Delete.
  
• Delete all the files except the ‘Update’
  folder.
  
• Type ‘%ProgramData%\Microsoft OneDrive’ in the address bar and tap Enter.
  
• Delete all the files present there.
  
• Type C:\OneDriveTemp in the address bar and tap Enter.
  
• Delete all the files and restart the computer.
  

Reinstall OneDrive:

• Open File Explorer and type the following in the address bar:
  
  C:\Users\<YourUserName>\AppData\Local\Microsoft\OneDrive
  
• Double click the Update folder and run the
  OneDriveSetup file.
  
• Follow the on-screen instructions to reinstall OneDrive.
  

Check if the issue persists after reinstalling OneDrive.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

 

How can I "unhide" onedrive from file explorer

Open 'OneDrive' folder from the Start menu/AllApps list.

 

OneDrive folders will not open in File Explorer

OneDrive folders (e.g. Documents, Pictures, etc.) will not open using File Explorer. File Explorer hangs. Folders and files using OneDrive app and OneDrive online work correctly. OneDrive folders do open correctly using a non-Microsoft file manager
(TreeSize Personal).