Windows 10: File Explorer repeatedly quits when i access my external hard-drive.

Hi.Whenever I plug my Seagate BackUp Plus 6 Tb drive File Explorer immediately quits after a few seconds of browsing. Then when i reopen it again, it appears to disconnect and connect the drive letter again, but without any prompt showing. I tried restarting it, I tried by-passing "Quick Access" view, i tried scf /scannnow and repairing the Windows image online in PowerShell, nothing works. i have both an antivirus and antimalware software and they all show up clean all the time. Know any fixes? Did anyone encounter this problem? If there would be a log of everything, then the entire process w

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External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Trouble accessing files on external hard drive

I am am having trouble accessing files from an external hard drive. Getting 0x80004005 error message and other errors "can not access files". I have shared and given permissions for all the files but still no luck

The external hard drive was one of a shared network of hard drives but I have been able to access all the others....

THoughts? Suggestions?

 

saving and viewing files on an external hard drive

Hi Sam,

We appreciate you for being part of Windows 10.

Yes, you may format the external hard drive. Follow the below steps.

• 
  Connect the external hard drive to Windows 10 computer.
  
• 
  Press Windows + E keys on the keyboard to the keyboard to open the file explorer.
  
• 
  Locate the external hard drive on left navigation pane in File explorer.
  
• 
  Right click on the external hard drive and click on
  Format.
  
• 
  Click Start and follow on screen instructions to format the hard drive.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.