Windows 10: File Explorer reports incorrect file count and folder volume.

Hello,


I found several cases reporting the same bug on the Internet but did not find a solution so far.

I have Windows 10 home edition on my PC and File Explorer > Properties reports wrong file count and folder volume if the folders that have subfolders.

Does anybody know how to fix this bug?


Thank you.

:)

 

I have added the file count column to my folder in File Explorer. However, the actual file count is not displaying.

Hi Loren,

I appreciate if you could answer a
few questions to narrow down the issue and to provide you better assistance.

• How did you added file count column for folders in File Explorer? What are the steps did you followed?
• When you say, "actual file count is not displaying" is this issue specific to any folder or happening with all folders?
• Have you installed any third party anti-virus on your system?

Meanwhile, I suggest you to follow the steps below and check if this helps.

• Open File Explorer.
• Click on View from navigation pane and choose Detail pane.

Write to us with the above information and status of the issue to assist you further.

Thank You.

 

I have added the file count column to my folder in File Explorer. However, the actual file count is not displaying.

• Using File Explorer, I navigated to the folder I wanted to view the file counts, I right clicked on the column labels and chose File Count.

• This is occurring on any folder when I try to use the File Count column

• I currently use Windows Defender and Malwarebytes

• I also tried changing the View to Detail Pane, that did not make any difference.

 

File Explorer -> Properties returning incorrect file count (Windows 10)

Hi,

I just copied my personal files to an external hard drive, and wanted to confirm file count and size were the same. In doing so, I discovered that Windows Explorer is returning an incorrect (too low) file count on my current machine.

For example, right-clicking on the folder "02 94 Drew B" gives a file count of 247 files. But when I left-click into that folder and select its entire contents and then right-click, I get a total of 249 files. The 249 file count is the correct count. Also,
as I mentioned above I had copied all of this to an external hard drive; when I right-click "02 94 Drew B" on the external hard drive, I get the correct count (249, not 247).

I made sure all hidden items are showing in my view properties. I tried rebuilding the Windows search index. I found old questions referencing somewhat similar issues, but no resolution.

INCORRECT FILE COUNT:





CORRECT FILE COUNT: