Windows 10: File explorer restarting when clicking any folder PROBLEM cause explorerframe.dll

problem:Every time I try to open any folder it will automatically restart my windows explorer. explorer.exe please note, any onpen program will not close, except my windows explorer. I try to open through recycle bin, that also cause restart explorer,exeI try to open folder using open file location , also resulted on windows explorer restartThe only thing that is working to explore my file was to use 3rd part software Q-Dir note problem already occur even before I install itAll hardware was working fine since I have windows 10 install to other hard drive NOT DUAL botThanks working fin

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Opening any folder causes the Explorer to restart

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow the below methods and check if it helps.

Method 1: If you're having problems locating specific files, folders, or other items on your computer, try using the Search and Indexing troubleshooter to fix the problem. It
makes sure that the Windows Search service is running, and checks to see whether you have the correct permissions to search all the directories on your computer.

• Go to Control Panel. In the search box.
• Typetroubleshooter, and then click
  Troubleshooting.
• Click View all, and then click
  Search and Indexing.
• Follow the onscreen instructions and check if it helps.

Method 2: I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly
follow the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Files remain in original folder after moving them to new folder in file explorer

Hi,

The issue that you’ve encountered regarding the File Explorer may be caused by some configuration or files mismatched. To sort out your concern, we suggest that you reset the folder settings from the
Folder Options. This will reboot the folder’s preferences to its default state and remove any possible software conflict. To do this, you may follow these steps:

• Click Start, type File Explorer, and press
  Enter.
• On the File Explorer window, click the View tab > Options > Change folder and search options > View.
• Under the Folder views section, click Reset Folders, and then select
  Yes to confirm.
• Once you’re done, click OK, and then check if the issue persists.

Note: This process will remove the list of files that you recently opened.


Let us know if the suggestion works for you.

 

.DLL file

Hi Jerry,

Specific programs use DLL files to function properly in a Windows environment. If the DLL file gets misplaced, deleted, or corrupted, the error "____.dll is missing" appears. We'd like to learn more about your concern so that we could provide
the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Did you make any changes to your computer before this started happening, like installing or uninstalling a program?
• What troubleshooting steps have you done so far?

As an initial recommendation, we suggest that you disable your Startup programs to isolate the cause of the error. To do this, follow these steps:

• Right-click the taskbar and select Task Manager.
• Click More details.
• Go to the Startup tab.
• Right-click every listed program and choose Disable.
• Restart your computer and check if the issue persists.
  
• If the error disappears, enable one of the programs and restart your computer to check if the error reappears; this is to pinpoint exactly which program is causing the error. Do this for all Startup programs until you find the cause.
• Once you've found the program that's causing the error, you can then try uninstalling and reinstalling it.

We'll wait for your response and the results of the troubleshooting.

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