Windows 10: File Explorer

This is the message I get when trying to log into my file explorer: Request Id: f77d00a9-2062-4bfd-9b56-4dacbf4f8400 Correlation Id: c7384fc7-83eb-4d42-9838-a306831f39bb Timestamp: 2025-06-15T19:55:46Z Message: AADSTS500200: User account '*** Email address is removed for privacy ***' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

:)

 

File explorer icon from taskbar dissappears while working on it

Hi,

To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

• Click the Start Menu.
• Right-click File Explorer.
• Choose Pin to taskbar.

If you need further assistance, feel free to reply to this post.

 

"This file can't be previewed" problem in explorer

Hi Deborah,

For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Since when have you been experiencing this issue?
• Were there any changes on your PC before this happened like software or updates installed?

For initial troubleshooting, we suggest that you follow the steps listed below:

• Open File Explorer.
• Access this link
  
  C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
• Delete all the files.
• After deleting the files kindly try and see if there's a thumbnail preview of your files.

We're looking forward to your response.

 

File Explorer

Hi Joyce,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer.
• Click on view option.
• Click on preview panel to turn it Off and On.

Hope this information helps. If you have any further queries related to Windows, let us know.
We will be happy to assist you.

Thank you.