Windows 10: file explorer

every time i right click on a file or drive in file explorer it shuts down and have no error messages i have to restart latop to get everything working again.
samgsung np550p7c-02uk

:)

 

File Explorer has gone crazy after last nights upgrade.

My only has icons instead of full descriptions. I can not get back to a point where I have tabs that actually say something. Please tell me how to get my view repaired? help... Help.... HELP!!!

 

Win 10 - File Explorer Crashes

Hello MSFT Support,

Where have you gone?...this is a major issue for many loyal customers but as you can tell frustration is setting in with many in the lack of direction from Microsoft. I feel like we are trying various home remedies when the problem is with Microsoft File
Explorer which we rely on being stable and available.

Having us go to SafeMode is not a solution, also you could create more problems for customers in that BitLocker may come into play, which doesn't appear to be easy way to suspend this in non-Enterprise versions of Win10 before rebooting into SafeMode.

Please give us some direction or when the fix will be implemented?

It would be a real shame if you lose loyal customers to Apple or Google but lack of leadership here may steer many in that direction.

Best Regards!

 

This is likely one of two things, either a virus or a bad Explorer right click extension.

First step, you should scan for viruses. If that is clean, you should look at your installed apps and look for anything that might have a right click extension installed and disable it.

 

Try NirSoft ShellExtViewer/Manager (free from here: ShellExView - Shell Extension Manager For Windows )
Disable ALL non-Windows shell extensions and reboot to see if that fixes the problem.
Haven't tried with with Win10, but his programs are very stable!

We might find some clues in this report:

 

thanks for replies no viruses
uninstalled programs to see if that made a difference but it didn't so i wiped the drive and started again and so far it is working alright.
adding programs one at a time and leaving awhile before installing the next one

 

Hi,
Most likely a third party security,
Which did you download ?
Cheers.

 

Goatty,

did you try to sign-off, sign-in instead of shutdown, restart?

forget the question, since you already reinstalled everything.

Had similar problems like that, removing the shortcut on the taskbar and recreate it from the apps menu did it for me.

you could create a restore point BEFORE installing a third party program.

Jeff






Jeff

 

well problem back again after installing spybot
so uninstalled it and so far working ok