Windows 10: File History : Why did external drive capacity decrease after cleaning up old files?

I decided to clean up my external drive (E) used for File History storage. I also excluded two folders to no longer be backed up/copied by File History. My external drive was down to 26 GB. I executed a clean up to "Remove" files older than 6 months. I was told I had no files older than 6 months. I thought that was odd because I know of folders and files in those folders that date back to 2016. So I reset to 3 months. That operated but the capacity, "Free Space" on my external drive decreased to 6 GB. I thought I was cleaning the External storage. What is going on?

:)

 

File History drive

Hi Joseph,

Thank you for contacting Microsoft Community.

I would like to inform you that if your File History drive has been disconnected for too long, or it doesn't have enough space to save temporary versions of your files. To continue saving copies of your files, you'll need to reconnect your File History drive.
Plug in your external File History drive or reselect your network. You can start a backup manually or wait for the next scheduled backup or reselect the drive. Here is the steps:

To manually start a backup

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Back up now.
  

To reselect your drive

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Select drive.
  
• 
  On the Select a File History drive page, tap or click your current drive or network location, and then tap or click
  OK.
  

Hope it helps. Let us know if you need more help and we'll be glad to assist.

 

File History is off and won't recognize my external drive

Hi,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  Have you made any changes in settings prior to the issue?
  
• 
  What is the status when you connect your external driver in your system?
  
• 
  Have you checked with a different external drive? What is the status?
  
• 
  Have you tried connecting the drive in a different USB port? What is the status?
  

I suggest you to disable your third party-software (If any) and check if it resolves the issue.

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Check if it helps.



You can also try turning on file history by following the below procedure and check if it resolves the issue.

To enable file history on Windows 10, connect an external hard drive and follow the steps below:

• 
  Open Start menu and type
  File History
  
• 
  Click File History (control panel)
  
• 
  Tap or click Select a drive, and choose the network or external drive you want to use.
  
• 
  Turn on File History
  

Note: If the network drive you want isn’t in the list of available drives, tap or click Show all network locations. If the drive you want isn’t listed there either, open File History in Control Panel, tap or click Add
a network location, and follow the instructions on the screen.

Please reply with the details and updated status of the issue. We will be happy to assist you further.

 

File History Drive Full - Now What

Hi Don,

File History drive usually contains older versions of Windows on your PC. To clean your File History drive, we suggest that you follow these steps:

• Open the Control Panel (small icon view), and then click on the
  File History.
• On the left pane, click on Advanced settings.
• Click on the Clean up versions link in the Versions
  section. Note: The Clean up versions link will not be available if you don't have any File History versions available on currently selected drive.
  • 
    
    
• Select the time period of versions you want to delete, and then click on
  Clean up.
• File History Cleanup will now start discovering items for the specified time period, and delete them if available.
• If it didn't find any versions of your files that were that old, click on Close, and repeat step 4 above using a shorter time period if you like.
  If the cleanup completed successfully, click on OK.
• You can now close If the cleanup completed successfully, click/tap on OK.
• You can now close the windows.

Let us know if the steps above helped you to resolve your concern.