Windows 10: file history

Discus and support file history in Windows 10 Performance & Maintenance to solve the problem; Hi, I am having an issue with File History. On opening File History, I occasionally get the message: "Your File History drive disconnected for too... Discussion in 'Windows 10 Performance & Maintenance' started by oeivinr, Aug 12, 2015.

  1. oeivinr Win User

    file history


    Hi,
    I am having an issue with File History. On opening File History, I occasionally get the message: "Your File History drive disconnected for too long. To keep saving copies of your files, reconnect your drive and run backup" I don't understand. I use an external enclosure drive for my File History drive. It is always connected when the PC is on. PC is shut down at nights, though. Is that the problem? Do I have to run the PC at nights also, to keep File History happy. Please help me configure File History properly.

    Edwin

    :)
     
    oeivinr, Aug 12, 2015
    #1

  2. File History Browser- no usable file history browser was found

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the frustration when things doesn’t work well.

    I suggest you to Perform System Restore
    and check if it works.

    System restore will take your computer to pervious state when it was not facing such problem, this can be done by selecting the proper restore point.

    To restore the operating system to an earlier point in time, follow these steps:

    a) Press Windows key + R.

    b) Type rstrui.exe and click OK.

    c) Follow the onscreen instructions to complete the System restore process.



    Disclaimer: When you use System Restore to restore the computer to a previous state, programs and updates that you installed after that date are removed.

    Please refer the link below for more information.

    What if something goes wrong in File History?


    http://windows.microsoft.com/en-US/windows-8/what-something-goes-wrong-file-history

    Note: It also applies for windows 10.

    Reference:

    Restore from a system restore point

    http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

    Create a system restore point

    http://windows.microsoft.com/en-us/windows-10/create-a-system-restore-point

    Hope this information helps. Please let me know if you need further assistance.
     
    Suvarna Govinda, Aug 12, 2015
    #2
  3. henryo303 Win User
    File History - Could not enable File History

    Method 1 results: Safe mode with network: As before, it found the drive,

    but this time when I clicked the button "Turn on" I got the message: Could

    not enable File History; This service cannot be started in Safe Mode.

    Method 2 results: I did not do a clean boot because my computer did not

    run fine. I still couldn't use the external hard drive in File History.
     
    henryo303, Aug 12, 2015
    #3
  4. Berton Win User

    file history

    How is the drive connected to the computer? If by USB could be the computer is turning off power to the USB ports to save energy which in turn loses the connection to the drive.
     
    Berton, Aug 12, 2015
    #4
  5. Cliff S New Member
    Go to Control Panel\All Control Panel Items\Power Options\Edit Plan Settings Change advanced power settings and check these:


    file history [​IMG]


    file history [​IMG]
     
    Cliff S, Aug 12, 2015
    #5
  6. oeivinr Win User
    Do you want me to disable the USB selective suspend setting and never turn off hard disk? Is that it?
     
    oeivinr, Aug 12, 2015
    #6
  7. Berton Win User
    That's what I had to do to keep immediate access to a couple of External USB HDDs.
     
    Berton, Apr 4, 2018
    #7
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