Windows 10: File name doesn't match these Chinese characters

I tried to open the file that contains an mp3 with the words in it. When I open this music file into the Groove Music app, it doesn't actually show Chinese characters. It also happens in Windows Media Player. When I tried to play a music file using Microsoft Edge, it shows Chinese characters instead.


Here is what it shows in the file explorer:


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Here is when I tried to play in Groove music or Windows Media Player:



:)

 

Chinese Character in Names of Zipped Files

Hi,

I'm a translator and get sent a lot of files containing Chinese characters in the file name. If these files are sent to me in a zip folder, the file names get all messed up, e.g. "╩╘╥δ─┌╚▌--┼⌐╙ε└½.doc", after unzipping. Is there some way to stop this from
happening? Do I need to update the language settings on my device perhaps?

In addition, I cannot seem to zip files that contain Chinese characters. Again, given my job this is quite frustrating as I have to use a service like WeTransfer instead of simply zipping files to email to clients. Is this something I can fix?

Many thanks!

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

"Chinese Characters" program delaying shutdown - a different approach.

Hi,

Thank you for your response.

• As you have mentioned this happens only in the Admin account, is it local account set as admin account or the Microsoft account?

I would suggest you to check the all apps list and check if that Chinese character app is present.

After you try the above steps and share us the results what happens we can proceed with the further suggestions.

Please post us back with the results after troubleshooting the above steps and check.

Keep us posted to help you better.